After I posted that, I started to think I got the analogy wrong. You are right, they drive away their customers with false advertising, abusive customer service, and a defective product. Then they stand with their business failing, blaming all their former customers.
Yep. And you will still see FReepers lamenting that Romney only lost because millions of customers did not buy his half-baked mis-labeled products. And it is somehow the customers fault.