Yep. I ordered the same office-grade units and several lappers for my business in 2008-2009, and had zero problems with that website; now, it’s a nightmare of criss-crossed tech chat links, product dead ends and greedy re-sellers trying to get their fingers in the HP pie. She sure didn’t get things straightened-out during her tenure; it just got worse after she left, as HP tried to cope with the mergers/acquisitions mess. Her legacy is a disaster, today, for HP.
I have good talented friends that work there.
I have suggested for years that they get out before it sinks.