This particular hospital system has a long history of doing these types of things.
Gee, I thought that this was BAU (Business as Usual) in that field...
And unfortunately since I moved to a different town a few years ago an Adventist one happens to be the local hospital:( I don’t care much for them as it is. I had to use their emregency room twice and both times there was nobody at the front desks. I was left to tap on a window and try to get the attention of a couple people chatting away in the BACK. The 2nd time I went (For severe dizziness)I almost passed out and probably wouldn’t have been found in the waiting room until another patient walked in and brought it to someone’s dang attention. I was used to and really liked the hospital we had in our old town that we used for 16 years.