They probably didn’t expect it to “play” at all. People get fired every day, with food services turn this restaurant probably fires somebody every couple of weeks. Most of them don’t become news stories. Now they’re in a bad position, firing the guy was the right move, he broke hard and fast rules, apparently multiple times, but the whiners are whining, so they’ll probably throw a bunch of money at some charity to get a bit of good press before the crowds move on to something else the way they always do.
Which all could have been avoided if they had been a bit more media savvy, like just about everyone is now-like I said, I don’t care what they do-I boycott them because I like my food natural and nicely spiced, and on the rare occasion I can afford to go out, a server with a good attitude-neither were in evidence the one time I went to CB.
I waited tables and served drinks the whole time I was in college, so I do know what customer service is...