Maybe he should start booking on a different airline. My wife booked her own travel from Japan to the Philipines. She came back complaining about the flight and I asked what airline she was on. Air Pakistan....... I then had to explain to her she had flown on one of the most dangerous airlines in the world and gave her a list of acceptable airlines to book in the future. All to save a couple hundred dollars.
With Air Pakistan I envision chickens, goats and cooking fires in the aisles; not to mention the “people” you would have to sit next to in the seats and what they have in their carry on.