Question: I have a new iPad Air and just so you know who you’re dealing with, I am a complete computer DORK. (Translation - Old woman.)
So late last night I get this alert of an update. I don’t give it a second thought; I download the update because I figured it was something they created to protect me from the virus type problem recently reported attacking Apple.
About an hour later I get this notification that someone using my password signed me up for some instant messenger set up. Said if I wasn’t the person who did it I should change my password. Well, to my knowledge I didn’t sign up so I got worried.
I tried to change it via email... They said they’d send me one... but one never arrived. So then I chose the security questions route but they told me my birth date was incorrect! Excuse me? I may be a little dippy sometimes but I still know my birth date! I blew it off and went to bed. Should I be worried??
Thanks for any help you can provide!
The email you received may have been from the update you downloaded? .
I have had Apple products for about 5 years now. I never got a virus vs. my Microsoft PC where I did.
If I were you I would at least go to your iPad Air “settings”, then “General”, then “software update” and install it. It will take about 15 minutes. Just keep an eye on it.
That way you will have the latest, greatest protection on your iPad Air.
Sounds like a Phishing email to me. Phishing attemps try to get you to go to their website and "log in" or "change your password" (which includes entering your old passowrd) which is then stolen and can be used to gain access to other websites.
Too many people (myself included) use the same password for a bunch of different sites, and those sites also use your email address as your user name.
Once someone has your email address and password, they can access accounts such as PayPal which use your email address as your login name.
I now make unique passwords for each of my important (shopping, PayPal, bank, email accounts) websites.