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Uber investors would read that and wring their hands, marveling at the success of their marketing.

You confuse the services of victimized drivers who, by their actions under Uber, victimize their passengers.

It truly amazes me how emotional satisfaction supplants normal, rational thought in some otherwise normally-intelligent people...

I suggest you read this sometime
http://www.cnet.com/news/how-risky-is-your-uber-ride-maybe-more-than-you-think/
and actually read those Terms that passengers (you) agree to simply by using the App...

Then again, perhaps you have.

Several of the Über drivers I encountered were moonlighting from their “day jobs” as regular, licensed taxi drivers. One said candidly that his company was a dinosaur that was resistant to the positive changes that technology is bringing to the industry. All of the drivers I asked, including the moonlighters, said they enjoy driving for Über more than for a mainline cab company. So, who exactly are the victims and who are the perps?

Do you know anyone who has been victimized by an Über driver? I don't, but I do know people, including myself, who have been overcharged and rudely mistreated by licensed cabbies. It's pretty simple: if you are a monopolist, or work for a monopoly, you can continue in business with little regard for your customers. Über is disrupting that cozy, corrupt culture and the monopoly companies don't like it.