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IRS Chief warns of Refund delays and poor customer service this Tax year.
FOX News ^ | January 15, 2015

Posted on 01/15/2015 8:04:18 AM PST by Din Maker

Taxpayers could see delays in getting their refunds this year -- as well as "unacceptable" customer service -- as the IRS commissioner warns budget cuts are forcing the agency to cut back.

IRS Commissioner John Koskinen: "The effect of these cuts will hurt taxpayers and our tax system," he wrote in an e-mail.

He said the cuts could force the IRS to shut down operations for two days later this year, resulting in unpaid furloughs for employees and service cuts for taxpayers.

"People who file paper tax returns could wait an extra week -- or possibly longer -- to see their refund," he wrote.

He warned that IRS customer service, which already has faced heavy criticism, could be "diminished further."

"We now anticipate an even lower level of telephone service than before, which raises the real possibility that fewer than half of taxpayers trying to call us will actually reach us. During Fiscal Year 2014, 64 percent were able to get through. Those who do reach us will face extended wait times that are unacceptable to all of us," Koskinen wrote.

The IRS has faced tough congressional scrutiny over the last two years in large part over the scandal involving the targeting of conservative groups, and some lawmakers are reluctant to pour more funding into the agency.

Koskinen said a short-term shutdown may loom.

(Excerpt) Read more at foxnews.com ...


TOPICS: Government
KEYWORDS: irs; irsbudget; irscustomerservice
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OMG..... Let's stop this. Everybody, get on the phone, call your Congressman and Senator and demand that they give the IRS more money NOW!!!
1 posted on 01/15/2015 8:04:18 AM PST by Din Maker
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To: Din Maker

A fine tradition of graft, lies, and misuse of power


2 posted on 01/15/2015 8:05:37 AM PST by yldstrk
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To: Din Maker

Abolish the IRS.


3 posted on 01/15/2015 8:05:55 AM PST by Dalberg-Acton
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To: Din Maker

If the GOP were properly lead, this would be yet another educational moment for the American people to understand why it is critical that we simplify the tax code and abolish the IRS.


4 posted on 01/15/2015 8:06:09 AM PST by lormand (Inside every liberal is a dung slinging monkey)
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To: yldstrk

Did the IRS pay out those yearly Big Bonuses yet ?


5 posted on 01/15/2015 8:07:16 AM PST by molson209 (Blank)
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To: Din Maker

Yes, let’s DEMAND that Congress double the salaries of the poor underpaid and overworked IRS employees. And, while we’re at it, demand that Lois Lerner’s retirement benefits be increased 50%—that poor woman.


6 posted on 01/15/2015 8:07:17 AM PST by House Atreides
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To: Din Maker
He said the cuts could force the IRS to shut down operations for two days later this year, resulting in unpaid furloughs for employees.

How are they gonna feed their families? This is the fault of those damn Conservatives in Congress.
7 posted on 01/15/2015 8:07:17 AM PST by Din Maker (New Mexico Governor Susana Martinez in 2016)
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To: Din Maker

So, they’re providing their usual level of service with less money? Bravo!


8 posted on 01/15/2015 8:08:10 AM PST by clintonh8r (Death to islam.)
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To: Din Maker

If you file electronically, your refund is issued by a computer system, unless your return is flagged as potentially fraudulent. So normal refunds will come through quite quickly.


9 posted on 01/15/2015 8:09:32 AM PST by proxy_user
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To: Din Maker
"IRS Chief warns of Refund delays and poor customer service this Tax year"

This is new?

10 posted on 01/15/2015 8:09:37 AM PST by blackdog (There is no such thing as healing, only a balance between destructive and constructive forces.)
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To: Din Maker

“People who file paper tax returns could wait an extra week — or possibly longer — to see their refund,”

Pay attention folks

If you get a refund of more than $200 dollars, immediately see an accountant to have your tax liability determined based on your salary, then go to your payroll dept and adjust your withholding to reflect your real Tax Liability. You may not get a refund but you will DENY the Government Free Use of YOUR MONEY!

Being Self employed I pay at the last possible minute and never a penny more than owed. They Do Not get my TAXES IN ADVANCE.


11 posted on 01/15/2015 8:10:27 AM PST by eyeamok
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To: Din Maker

How will we know?


12 posted on 01/15/2015 8:10:55 AM PST by MNnice
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To: clintonh8r; All

“We now anticipate an even lower level of telephone service than before....”
_________________________________________________________________________________________

Call the IRS with a Tax question 3 times and talk to 3 different people asking each of them the same Tax question. You will get 3 different answers!


13 posted on 01/15/2015 8:13:07 AM PST by Din Maker (New Mexico Governor Susana Martinez in 2016)
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To: clintonh8r; All

“We now anticipate an even lower level of telephone service than before....”
_________________________________________________________________________________________

Call the IRS with a Tax question 3 times and talk to 3 different people asking each of them the same Tax question. You will get 3 different answers!


14 posted on 01/15/2015 8:13:08 AM PST by Din Maker (New Mexico Governor Susana Martinez in 2016)
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To: clintonh8r; All

“We now anticipate an even lower level of telephone service than before....”
_________________________________________________________________________________________

Call the IRS with a Tax question 3 times and talk to 3 different people asking each of them the same Tax question. You will get 3 different answers!


15 posted on 01/15/2015 8:13:08 AM PST by Din Maker (New Mexico Governor Susana Martinez in 2016)
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To: Din Maker

How if poor customer service any different between any year?


16 posted on 01/15/2015 8:13:25 AM PST by Mouton (The insurrection laws perpetuate what we have for a government now.)
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To: Din Maker
service cuts for taxpayers

LOL. What services would he be talking about? How do you cut/degrade services that never existed? Only in the gubbermint.

17 posted on 01/15/2015 8:13:40 AM PST by Starboard
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To: Din Maker
When are we going to stop calling government employment, "service"? Government employees are parasites!

Especially those elected to "public service" offices!

Most are SELF-serving!

18 posted on 01/15/2015 8:13:58 AM PST by lonestar (It takes a village of idiots to elect a village idiot.)
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To: Din Maker
Refund delays...

Thankfully, this does not affect the payment cashing division of the IRS.

19 posted on 01/15/2015 8:13:59 AM PST by C210N (When people fear government there is tyranny; when government fears people there is liberty)
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To: Din Maker

I guess they won’t have time to audit conservative groups.


20 posted on 01/15/2015 8:14:00 AM PST by AppyPappy (If you are not part of the solution, there is good money to be made prolonging the problem.)
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