There's no bureaucracy involved - no agency, no departments, just regular people. Typically there's a deacon at the head of it for the parish. PLEASE call - it can't hurt, and it doesn't appear that you've actually contacted 'us' from what you say.
When one's down on one's luck, it can be daunting to go back and forth to get help.
ok thank you very much I’ll look into it. Your right where I went for help pertain to my county government.