What a joke. Walmart can’t keep their shelves stocked, install a zillion check out counters at the front of their stores, yet keep 90% of them closed all of the time.
Walmart has to be the worst run big box store in the US, and now they want to compete against the best run internet retailer in the world.
Hey Walmart, get your own act together before you move against Amazon.
Which is why I switched to Target. Penny wise and pound foolish.
Same thing with the supermarket where my wife works. It's a big chain that is bought and sold every 2-3 years. The new regime decides to use thinner plastic bags and cut hours. I have news for these guys. There is an optimum level of service. It is possible to fall below it.
There is also the concept of looking at your retail workers as assets, rather than liabilities. They may know more than corporate about regional preferences. Giving the front-end workers a stake in the company can boost sales/sq. ft. by as much as 50%. See Trader Joes and Costco.
Walmart’s got problems for sure.
Bad guys and girls pilfer Walmart like crazy, and Walmart won’t bust many of them.
Many stores under staff. Customers often find no help.
Managers run a different department every day, so no consistency in departments or with staff.
Sam’s kids became spoiled, rich MBA silver spoon types with typical non-founder ethics (squeeze everything until drained). Sam is not happy, I’m pretty darned sure.
They likely feel they’re too big to fail. Well, a critical mass could turn against Walmart. There are alternatives.