... measly 2 percent increase in pay doesn’t do much to encourage or change employee behavior...
New hourly hires usually come in at an hourly rate that the current staff, has eeked up to with measley 2% annual raises.
The only way most hourly wage earners, such as medical office support staff can get a raise is to frequently change employers and come in at a higher hourly rate that currently earned. It takes some shopping around.
Many employers also use an old fashioned “Spark plug” theory of mananagement. Like you did with an old fashioned Spark plug, you put a new, energetic employee into place and use and abuse him until he burns out. Then you discard him and replace him with another.
#7 The company I am at, they hired a new manager about 4 years ago. In about 2.5 years he fired 9 people. 8 were people he hired. Total so far who have left one way has been 18 with several cited the manager as the reason.