Posted on 06/30/2016 9:12:13 PM PDT by Bullish
Yep. The Firestone stores I dealt with in the distant past appeared to do the same, so no surprise in this article. Mediocre tires, terrible service, in my experience.
Went into local Firestone to get oil change - person behind
counter began reciting everything wrong with car - tuneup,
rotate tires, tighten bolts, etc
Was up to $1000 in under a minute
Told them just change the F****ng oil .......
Didnt go back
My boss swears by Firestone. They smile when they see him coming.
You’re right.
The alignment readings don’t lie, if it needs alignment it will show up, including on ‘solid’ rear axles which need shims.
Shims can be an expensive job.
we used to almost own a stall at a local Firestone center,, between my wife’s buick and my toyota p/u.. nevermore.. they always did good work,, they more chuckled than smiled when we used to go there.
I believe that most “Firestone Service Centers” are affiliated franchises. It is unlikely that Bridgestone/Firestone owns or operates any of these stores.
Multiple liberal AGs have been trying to force franchise operations to own up for all mistakes of franchise operators (see the efforts against McDonalds).
While there may be actual problems with any individual repair center, to hold Bridgestone/Firestone personally responsible for it is strictly grandstanding and a money/PR grab.
Yeah, I think you’re right that the parent company has nothing at all to do with this kind of garage. Like I said earlier, it only takes an unscrupulous, greedy mgr and the whole place can go into ripoff mode. but it’s certainly not sanctioned by Bridgestone/Firestone. The independent franchisees are responsible.
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