Nice to see they busted these guys and I hope the parent company Firestone feels the hurt in their wallets. They should be policing their own stores instead of allowing them to run wild cheating people.
Ooops I said Firestone when it’s Bridgstone... My bad.
ping
This is what killed Sears auto center.
This is what killed Sears auto center.
I had a shop insist that a 2007 Corolla was badly in need of a four wheel alignment once. Tried to argue with me about it. That Corolla did not have an independent rear suspension, which is the only kind that requires alignment. They then claimed I had misunderstood, that they meant the rear suspension needed to be shimmed, which cost even more. I asked how they determined that, since there was no noticeable uneven wear or anything unusual about the tires being rotated. I finally told them to finish what was authorized and take it off the rack. I’ve never gone back to that shop.
“The complaint calls for a hearing to be held to suspend or revoke automotive repair dealer registration numbers for the facilities that were found in violation.”
These guys pulling off the stings have some serious clout if they can revoke the operating license of these facilities. Typically, all government does is hit up violators for a small fine. It will be interesting what happens here, although it probably won’t be reported.
I’ve been going to the same local mechanic for 30 years. This is why.
Went into local Firestone to get oil change - person behind
counter began reciting everything wrong with car - tuneup,
rotate tires, tighten bolts, etc
Was up to $1000 in under a minute
Told them just change the F****ng oil .......
Didnt go back
I believe that most “Firestone Service Centers” are affiliated franchises. It is unlikely that Bridgestone/Firestone owns or operates any of these stores.
Multiple liberal AGs have been trying to force franchise operations to own up for all mistakes of franchise operators (see the efforts against McDonalds).
While there may be actual problems with any individual repair center, to hold Bridgestone/Firestone personally responsible for it is strictly grandstanding and a money/PR grab.