Dang —> “Once off the plane, Hamilton was refunded half the price for his ticket and repurchased a ticket more than three times the price on Southwest Airlines, according to TMJ4. Delta was unable to get his luggage off their flight, and Hamilton was asked to pick it up in Milwaukee.”
I cannot imagine a scenario where a Southwest flight was three times the cost of a Delta coach flight.
Did. Not. happen.
there may also be more to the story.
I have flown X million miles commercially. Folks do sometimes go to the restroom at the wrong times, especially during/ after a delay ... after pushback.
If this guy waited until they were moving on an active taxiway, in motion, then the flight CANNOT legally take off. And just deciding to stop and wait for a passenger is NOT the captain’s choice.
Lots more to understand here.