Best Buy is the worst retailer in the world. Yes, even worse than Sears. I haven’t been in a Best Buy in the last 5 years and can’t see ever returning.
I've been to both and there is a big difference. Best Buy employees actually help you and know that they're talking about. Sears...good luck on even finding someone to help you. I bought two TVs from Best Buy and they price matched. I also bought a computer, printer and router. All price matched. My local Sears has a lot of empty shelves. I don't expect it to be around much longer. I also like getting intact cartons. My Amazon order that recently arrived has a gaping hole in the side and one of the components was sticking out. I don't have to worry about that at Best Buy.
I now buy all my cables on line from monoprice.com for about 1/10 the price of retail stores. Amazon and Ebay are also good choices for cables and connectors.
I think that is the point of the story. How did they survive when their customers 5 years ago felt the way you do? Apparently they have figured out how to please some people and get them to walk in the door again.
packrat I hear you, I had purchased cameras, appliances, computers, everything from them 10 to 15 years ago, but I eventually came to hate them. Prices too high, stupid reward points scams and no return on computers or electronic devices if you open the box. I began going to hhgregg and anyone else before going there. I clicked on the article because I recall reading how they were going do the tubes years ago. I did return this past fall after probably and ironically 5 years and noticed a difference. Purchased 3 computers for wife and kids and had no problem returning one because the performance just stunk. Like ordering on line then picking up at store in seconds on way home from work or have the wife grab for me. Maybe you should reconsider. PS, the stupid rewards program is still a scam and insulting to their customers.
packrat I hear you, I had purchased cameras, appliances, computers, everything from them 10 to 15 years ago, but I eventually came to hate them. Prices too high, stupid reward points scams and no return on computers or electronic devices if you open the box. I began going to hhgregg and anyone else before going there. I clicked on the article because I recall reading how they were going do the tubes years ago. I did return this past fall after probably and ironically 5 years and noticed a difference. Purchased 3 computers for wife and kids and had no problem returning one because the performance just stunk. Like ordering on line then picking up at store in seconds on way home from work or have the wife grab for me. Maybe you should reconsider. PS, the stupid rewards program is still a scam and insulting to their customers.
packrat I hear you, I had purchased cameras, appliances, computers, everything from them 10 to 15 years ago, but I eventually came to hate them. Prices too high, stupid reward points scams and no return on computers or electronic devices if you open the box. I began going to hhgregg and anyone else before going there. I clicked on the article because I recall reading how they were going do the tubes years ago. I did return this past fall after probably and ironically 5 years and noticed a difference. Purchased 3 computers for wife and kids and had no problem returning one because the performance just stunk. Like ordering on line then picking up at store in seconds on way home from work or have the wife grab for me. Maybe you should reconsider. PS, the stupid rewards program is still a scam and insulting to their customers.
packrat I hear you, I had purchased cameras, appliances, computers, everything from them 10 to 15 years ago, but I eventually came to hate them. Prices too high, stupid reward points scams and no return on computers or electronic devices if you open the box. I began going to hhgregg and anyone else before going there. I clicked on the article because I recall reading how they were going do the tubes years ago. I did return this past fall after probably and ironically 5 years and noticed a difference. Purchased 3 computers for wife and kids and had no problem returning one because the performance just stunk. Like ordering on line then picking up at store in seconds on way home from work or have the wife grab for me. Maybe you should reconsider. PS, the stupid rewards program is still a scam and insulting to their customers.