They should sue.......
I agree. That's usually the last resort for me but the bank made a huge error, sucked up all his funds and left him out to dry. Damn right I'd sue!
I used to use one B of A credit card for everything and then just pay it off every month. So one month I accidentally didn’t hit the decimal when paying online. So I paid 260,000 instead of 2,600. Well, they can only accept payments up to 99,999 so it went something like this:
1. They split the payment into two payments of 99,999 and one payment of 60,002.
2. Since each payment bounced, they charged a $50 fee for each, for a total of $150.
3. My checking account had three NSF charges of $25 each for a total of $75.
4. When they pulled the 2,600 out of the account (all that had actually been paid), they considered it a cash advance, with the doubled interest rate.
Total cost, $225 plus really high interest.
My wife called and got a very rude lady that said she would reverse ONE of the $50 charges because it was our fault, but that’s it. She wouldn’t budge. I told my wife (she was on two phones, one to me and the other to the representative at the time) to tell the lady that was fine and we would cease to use that card, but not to cancel it.
Having worked in IT with call centers I knew how it would play out and that she would make a note of what my wife said. So the next day I call and get a different person. He was very nice and reversed everything and took the “cash advance” status off the payment. He saw the note and realized they would lose a LOT of fees on all the purchases we make.