Sorry but this commentary is nothing more than someone that has real hatred for a company that they owe money to. It does not get into the actual allegations and the contracts people signed.
For example, the settlement about the military members being overcharged. The rules around that have been in flux at times and the requirements for when you qualify and when you don’t and what documentation is required is far from clear and often borrowers do not properly notify their lenders that they want to or are entitled to the benefit.
They may be a crappy company, I get that but the rant and allegations made in the screed are not likely the whole story.
NO.
Navient is as the article says they are. I know this from personal experience and the vast experience of others.
“They may be a crappy company, I get that but the rant and allegations made in the screed are not likely the whole story.”
Except for pursuing family surivors of deceased debtor I have not seen what laws they broke.