A thirty minute video about broken ice cream machines. Really? You have too much time on your hands for such inane drivel.
McDonalds has Ice Cream ?
Yea, this definately belongs posted on the News/Activism thread.......az.
I used to love their milkshakes, but the last 3 or 4 times I’ve tried to order them...yes indeed the machine is down.
Strange.
What about Burger King’s?
Why do you only post articles, and never reply?
just curious...
The bottom line is that McDonald's requires its franchisees to only buy a specific model of ice cream machine from one certain company, and that company makes a lot of money servicing "broken" machines. This same company makes nearly identical machines for Wendy's, Burger King, etc., but those machines don't break down nearly as much because those companies allow their franchisees to buy any machine that meets specs, so there is incentive to provide a reliable machine.
The McDonald's machines have unique software that shuts down the ice cream maker if even the slightest variation in a temperature or motor torque parameter is violated, and throws extremely cryptic error codes that the franchisees do not have the maintenance manual need to decode and reset themselves, so they are forced to call "the guy" to fix the machine, and the company makes millions on the service calls.
I don’t get a shake very often, but one night after work I had a taste for one and the voice from the drive-thru box told me, “We ain’t got no chakes”. I went across the street to BK.
Rd later.
Basically McDonalds signed a deal with a milkshake machine maker giving them the authority to screw franchise owners every day, forever.
The McDonald’s ice cream machine is just another version of Dominion’s voting machines. The glitches/breakdowns are intentional— a feature, not a bug, designed to give someone or some party more money/power/control....
Thanks for the vid, used to fix such machinery. Ah, memories!
…and here, I was thinking it was because they’re too lazy to clean them.
When I was 16 I worked at McDonald’s. The worst thing I remember about the job was cleaning that damn soft serve machine.
Interesting. It is more about corruption and collusion and anti-competition in business, not ice cream. Taylor Co makes the ice cream machines. They’ve purposefully made them hard to decode & repair so that their technicians can be called to do the repairs at over $500 a visit. It is a big scam. A 3rd party made a part to fix the problem for the franchisees. Then McDonald’s & Taylor sent emails to the stores saying the 3rd party part was a “saftey risk.” This is fascinating and corrupt. Kind of like what we are dealing with on Covid.
The codes are proprietary information belonging to the manufacturer of the Taylor digital ice cream machines that are standard equipment in more than 13,000 McDonald’s restaurants across the US.
Two years ago there was a couple who went in to business selling a gadget about the size of a small paperback book, which they call Kytch, that hacked into the machines to decipher the fault codes, allowing franchise owners to get their machines up and running without calling in contracted technicians.
Naturally, McDonalds and Taylor sued.
They Hacked McDonald’s Ice Cream Machines—and Started a Cold War
I don’t click on any links that aren’t humblegunner approved.
The help pisses into them to mix the ice cream?
I can see no one has bothered to watch the video.
Its not because of anything other than mcdonalds and the machine manufacturer in bed with each other.
Super wow. Watched it. Major news story amplifying the corruption in this nation.
That was actually extraordinarily well done.