There is a man at my town who’s worked for 30 years at a local supermarket. Actually he worked at 1:00 and after about 10 or 12 years he switched the other one. I would say he’s in the top 10% of all the employees at either of those supermarkets.
There is a value in customer retention if you have an employee that makes customers want to return. That’s often overlooked when you’re spreadsheeting productivity vs costs.
These special people are good workers dedicated and caring, wendys you should be ashamed