Very interesting. I know my wife and I stopped going to Target. Did this boycott by conservative/religious people benefit Walmart and other retail merchants.
Personally, I hate Walmart too. The last thing I bought there was a deer stand.
The last brick and mortar retailer I actually bought something in was Marshalls. That was a couple pair of means shorts off the discount rack at the back of the men’s section.
I’m a Walmart watcher when I travel.
Walmart is always innovating. I’m not sure when the optimization will reach an end.
The overstock shelves added above the regular shelves saved labor returning unshelved stock to the backroom.
Associates now use smart phones instead of the clunky limited Telezons of the past.
Associates at the self checkout now know what is being scanned and can visually verify any inconsistency,
Walmart took advantage of Covid and hired between 300,000 and 400,000 new employees.
They also got people used to getting their purchases picked for them for pickup in the parking lot.
Less people roaming the aisles makes the security staff’s job easier.