Classic liberal media propaganda tactic. Find a sob story to turn public opinion against the common sense solution to the problem, (e.g. fight and eliminate the Hamas pigs who kidnap and murder innocent people). As with every difficult situation, there is human suffering.
The Karens in the US are completely taken in by the emotional appeal of the sob story, totally disregard the larger purpose of the solution, and demand that we capitulate to the evildoers. This is an effective tactic only because of an educational system that has abandoned its core mission to teach people how to think, rather than react based on their emotions.
Yes, hostages suffer. The obvious culprits, the terrorists cannot be allowed to prevail in this battle for public opinion.
This is what the leftist media does best.