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IBM Consulting is done playing around, orders immediate return to office
The Register ^ | 18 January 2024 | Thomas Claburn

Posted on 01/19/2024 11:30:57 AM PST by ShadowAce

IBM Consulting this week told its US-based executives and people managers that, effective immediately, they must work from a corporate office at least three days per week, or face the consequences.

John Granger, SVP of IBM Consulting, told staff in an email this is a company-wide policy that extends beyond the Consulting division. He issued a similar, if less emphatic, memo in 2022 that called for being in the workplace three days per week, "wherever possible," and exempted those designated as "work-at-home" employees from the office or client-site attendance.

The email sent this week, however, tells those affected that they should "separate from IBM" if they don't wish to comply.

IBM Software issued a similar directive in September 2023, and at the time, we're told, the Consulting group expected to implement the policy at a later date. That day has now arrived.

Big Blue's antipathy toward remote work predates the workplace exodus precipitated by the COVID pandemic. Back in 2017, IBM tried to end telecommuting by telling workers they had to work from one of six strategic offices, a policy some employees saw as an attempt to drive older workers out.

An IBM employee who spoke with The Register, and asked not to be named for fear of retaliation, described the enforced return-to-office policy as "attrition by design," noting that the IT giant would have to spend some money to relocate and promote lower-band (younger) employees but would save money overall by shedding more experienced, more expensive workers.

Our source also noted that Big Blue is ordering people back to the office at a time when the venerable employer is closing regional hubs.

"Winning in the marketplace demands our collective focus and alignment on innovation, speed, and execution," Granger's note states. "We believe alignment includes face-to-face interaction as it drives the engagement, productivity, and the culture we need to bring world-class client services and products to market."

Someone needs to look at the data

That belief about productivity may be misplaced. According to economic research published earlier this week by the Federal Reserve Bank of San Francisco, remote work has no significant effect on productivity.

"After controlling for pre-pandemic trends in industry productivity growth rates, we find little statistical relationship between telework and pandemic productivity performance," the study says.

"We conclude that the shift to remote work, on its own, is unlikely to be a major factor explaining differences across sectors in productivity performance. By extension, despite the important social and cultural effects of increased telework, the shift is unlikely to be a major factor explaining changes in aggregate productivity."

Part of the problem for managers is that many lack ways to assess the productivity of remote workers.

They also lack a way to assess office occupancy. According to our IBM source, Big Blue's team can tell when employees arrive by the time they swipe their badges through building security systems. But there's no badge swipe upon exit, so there's nothing to prevent workers from showing up and then departing shortly thereafter.

Be that as it may, IBM Consulting is moving ahead with its plan, requiring executives and people managers to "immediately begin working from a client location or an IBM office" at least three days each week, unless eligible for exceptions like medical conditions or military service.

Those who are currently not working from an office or client site must relocate by August 1 so that they can work on-prem, or to shift to a related role outside IBM Consulting for a position that's approved for remote work, or to simply leave the biz.

Granger's note, also shared here on social media, says executives and people managers who will be required to relocate will be informed of this by the end of January 2024, and will then have 30 days to decide if they are willing to make the move.

It's perhaps worth noting that insiders sometimes say IBM stands for I've Been Moved.

Asked to comment, an IBM spokesperson told The Register, "IBM is focused on providing a work environment that balances flexibility with the face to face interactions that make us more productive, innovative and better able to serve our clients. Consistent with that approach, we’re requiring executives and people managers in the United States to be in the office at least three days per week."

Those affected by the policy appear to be less enthusiastic. In a post to LinkedIn, Tony Moura, IBM Federal Garage Lead, said, "So, I'll drive to an office that's 30 minutes away, incur the cost for tolls which will equal $11.25 for the day, and lunch. Just to sit with no one that is on my team because they're all over the country to simply do what I'm doing right now." ®


TOPICS: Business/Economy; Culture/Society; Front Page News; Politics/Elections
KEYWORDS: ibm; wfh
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To: rdcbn1

These days “deadwood” doesn’t always mean what it used to. It’s now often defined at “making at or near the max salary for the position, regardless of job performance”.


21 posted on 01/19/2024 11:43:38 AM PST by Magic Fingers (Political correctness mutates in order to remain virulent.)
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To: ShadowAce

3 days per week, don’t throw me into the briar patch lol


22 posted on 01/19/2024 11:44:10 AM PST by blitz128
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To: HamiltonJay
Bean counters have to be screaming about the outlays they have on commercial real estate not being used.

Do they not understand what a 'sunk cost' is?

23 posted on 01/19/2024 11:44:42 AM PST by dfwgator (Endut! Hoch Hech!)
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To: Zathras

I was already incorrect about timing, but I don’t see how things don’t implode economically.

A lot of CVs from India are total lies. China as well.


24 posted on 01/19/2024 11:45:01 AM PST by EEGator
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To: EEGator

I’m hard pressed to imagine a worse version of Notes than 8.5.

Someday it will go away here or I will.


25 posted on 01/19/2024 11:45:02 AM PST by wally_bert (I cannot be sure for certain, but in my personal opinion I am certain that I am not sure..)
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To: Gaffer

WRT to my 40 year career of working almost exclusively in the field and at home, you’re wrong, period.


26 posted on 01/19/2024 11:45:37 AM PST by Magic Fingers (Political correctness mutates in order to remain virulent.)
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To: dfwgator

Nope, nor an individual’s opportunity cost.


27 posted on 01/19/2024 11:46:14 AM PST by EEGator
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To: Magic Fingers
That's why employees should show up to work as directed in accordance with IBM company policy.
28 posted on 01/19/2024 11:46:25 AM PST by rdcbn1
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To: ShadowAce

Three days a week?

THAT’s harsh, very harsh....


29 posted on 01/19/2024 11:47:51 AM PST by Paladin2
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To: ShadowAce

Working from home is not as efficient and productivity suffers. Supervisors are unable to get a good picture of subordinate’s job performance resulting in uneven reviews for promotions. More importantly, creativity and urgency suffers.


30 posted on 01/19/2024 11:47:51 AM PST by Rowdyone (Vigilence)
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To: wally_bert

I assure you from experience, your future will be worse. :)
I use numerous programs for electrical engineering.
Every single new program is worse. I used to get angry about it, now I just laugh.


31 posted on 01/19/2024 11:49:06 AM PST by EEGator
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To: ShadowAce

When I have to go into work, every single meeting is just as online as it was at home. The only difference is I hear other people talking sometimes loudly, which I can’t have at home. We have cubicle walls that go up to my waist when standing, and all 80+ desks are in the same room and everyone sees everyone from the waist up, when sitting. What a productive situation.

Our manager wants us to “do something” with each other, so I find someone I don’t know and head out with them for lunch.

If I worked for a company that wasn’t spread across multiple cities, I could see logic in driving in. As it is, I am NEVER in a meeting that isn’t online, because even my manager sits states away from me.

I still get my work done on time and participate in meetings, just the same, at home, or at the office.

My company is going to get out of leases to permanently reduce their physical footprint and we will cycle into the building to large tables, for on-site days.


32 posted on 01/19/2024 11:49:14 AM PST by ConservativeMind (Trump: Befuddling Democrats, Republicans, and the Media for the benefit of the US and all mankind.)
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To: BenLurkin

Noem always looks hot in red.

Just sayin’...


33 posted on 01/19/2024 11:49:39 AM PST by Paladin2
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To: ShadowAce

Sure doesn’t sound like a “focus on innovation” company to me, more like one that isn’t interested in attracting new employees.


34 posted on 01/19/2024 11:50:20 AM PST by workerbee (==)
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To: ConservativeMind

Your experience is common, it will be the new norm.


35 posted on 01/19/2024 11:51:03 AM PST by 1Old Pro
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To: ConservativeMind

Before I retired our teams were all over the country.

In my office I was the only person on those teams.

Going to the office was totally useless—and meant irritating interruptions from co-workers who had nothing to do with our projects.

The office was loud and a horrible place to work.

The hour long commute was a total waste of my time—and added significant stress to my life.

Many operations work that way today.

Subject matter experts are spread around the country—it is crazy to try to cram them into local offices that are irrelevant to their activities.


36 posted on 01/19/2024 11:53:20 AM PST by cgbg ("Our democracy" = Their Kleptocracy)
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To: ShadowAce

“IBM Consulting this week told its US-based executives and people managers that, effective immediately, they must work from a corporate office at least three days per week”

Talk about cruel and unusual punishment.


37 posted on 01/19/2024 11:53:52 AM PST by antidemoncrat
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To: Rowdyone

“Working from home is not as efficient and productivity suffers.”

“Efficiency” is a term I never once associated with working in an office.


38 posted on 01/19/2024 11:53:55 AM PST by Magic Fingers (Political correctness mutates in order to remain virulent.)
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To: ShadowAce

I am so glad I’m retired. I don’t have to worry about this kind of stuff anymore.


39 posted on 01/19/2024 11:54:07 AM PST by ducttape45 (Proverbs 14:34, "Righteousness exalteth a nation: but sin is a reproach to any people.")
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To: Gaffer
I don’t care what any of these telecommuting workers say. They do not work as much at home as they would have to actually at a workplace, period.

I'm curious why you would say that. Do you have firsthand knowledge of what "they" are all doing while working remotely?

Perhaps you are projecting your own lack of work ethic onto others?

40 posted on 01/19/2024 11:54:36 AM PST by Augie
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