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Hospitals turn away ill, injured
Denver Post ^ | 29 June 2003 | Marsna Austin

Posted on 06/29/2003 11:58:24 PM PDT by JackelopeBreeder

He'd already been turned out of two hospital emergency rooms that day, but Michael Angelo Martinez wasn't giving up as he pushed open the door to the third.

"This time they'll help me," the 38-year-old told himself as he walked toward the ER reception nurse at Rose Medical Center.

He was drooling because each swallow meant excruciating pain. His face muscles twitched. He slurred his words through the clenched teeth that still clung to his shattered jaw.

But he wasn't dying. And, according to federal law, he was stable, meaning he could walk out the door. And that's all doctors and nurses at Denver Health Medical Center and the University of Colorado Hospital needed to know before they suggested Martinez seek treatment elsewhere.

When Colorado's two largest public hospitals resorted to screening out anyone without an immediately life-threatening medical problem, administrators said it was because they could no longer afford the millions it cost to treat the uninsured who crowded emergency rooms with minor complaints.

So now, a nurse examines every would-be patient. Those without an emergency are told they must pay for their care or leave. The result is that uninsured people like Martinez go without medical attention or seek help elsewhere.

In the year since the screenings began, a steady stream of patients, most of them indigent or working poor, has filed into the emergency rooms of nearby private hospitals. And physicians who have treated such patients say the screenings are dangerous, possibly illegal and ethically impossible for them to stomach.

Those doctors also worry that as public hospitals nationwide struggle financially, more will find ways to turn away uninsured patients, and that new federal guidelines due out this summer could open the door for more aggressive screening by the nation's hospitals.

"This is a disturbing precedent," said Dr. Dennis Beck, president of CarePoint, the medical group serving HealthOne's five Denver emergency rooms, including Rose. Since Denver Health started screening emergency-room patients in May 2002, an average of 110 patients of the 4,200 who sought care in the ER each month were referred elsewhere. At University, where screenings began in October, an average 176 patients of 3,655 seeking care each month were not treated.

That Martinez was turned away is no surprise. Patients with medical problems that require more than emergency care - broken bones, Hodgkin's disease, cancerous lumps, detached retinas - are routinely told to seek care elsewhere, said Dr. Norman Paradis, director of the department of emergency medicine at University Hospital. "It really is, in my mind, unconscionable," Beck said. "What we do in the emergency room is put our head down and take care of people."

So far, federal officials have not challenged Denver hospitals' screening policies, in part because the hospitals are obeying regulations that require emergency-room staff to only briefly examine a patient and ensure the person is stable before sending him away, said Thomas Barker, senior policy adviser at the national Centers for Medicare and Medicaid Services.

In addition, University and Denver Health have followed rules set up in the Emergency Medical Transfer and Active Labor Act, or EMTALA, which says the hospital cannot inquire about a patient's ability to pay until it has determined whether the person has an emergency.

Because virtually no hospitals outside Colorado have pushed the limits of EMTALA, federal regulators have not aggressively scrutinized the practice, said Barker, a health care attorney involved in crafting the new federal guidelines. The guidelines, he said, would outline limited, clearly nonemergency cases where hospitals can block admission - such as someone wanting stitches removed or a prescription refilled.

Barker had strong words for Denver's hospitals and others considering adopting screening programs: "I would be very, very careful. You are walking a very fine line, and you had better make sure you stay on the right side of the fence," he said.

When Martinez walked into the Rose ER on April 27, he told the nurse he'd already been to Denver Health, where a doctor confirmed he'd broken three ribs and fractured his jaw.

But the same doctor refused to treat him unless he had insurance or cash because he did not live in Denver County, he said.

"They told me to go back to New Mexico," said Martinez who had been visiting his girlfriend and her mother in a small town outside Santa Fe when he was attacked and beaten.

The Aurora resident rode a bus five hours north from Santa Fe to Denver to seek medical care.

He next looked for help at University Hospital, the only other full-service Denver hospital that receives tax money to treat the uninsured. But a nurse there told him the same thing: He'd have to pay before a doctor could fix his jaw.

And so he walked down the street to Rose.

The risk in turning away patients with broken bones, infections and other non-life-threatening but possibly serious medical conditions is that without proper care, those patients can unexpectedly go downhill fast, doctors say.

Even minor symptoms such as a headache can quickly turn deadly, said Dr. David Glaser, head of Exempla St. Joseph Hospital's emergency department.

"There are snakes in the grass hiding behind every minor complaint," Glaser said.

Glaser remembers treating a young woman who came into his ER complaining of nausea, vomiting, diarrhea and cramping. She was pregnant, and University had turned her away because a nurse said she just had irritated intestines. The woman turned out to be suffering from gastroenteritis, inflammation of the digestive tract that can cause severe cramping and dehydration. But Glaser was infuriated. It could have been much worse. "To me it's a scary prospect that they have nurses weeding out the sick from the not sick. At some point, they are going to miss and miss big," he said.

Advocates of the screenings argue that treating every patient who walks through the door will bankrupt the public safety-net system, which is already overtaxed. For the first time in recent history, the nation's academic medical centers will post a collective loss this year, Paradis said.

"Even the well-run hospitals are operating on razor-thin margins," Paradis said. "There's just not enough money to take care of everyone."

Denver Health Medical Center, the city's safety-net public hospital, lost $6.4 million in the first five months of this year and expects losses to grow because its uninsured caseload is far beyond what accountants predicted.

On Thursday, Denver Health approved more than $15 million in budget cuts that included layoffs, the closing of clinics and restrictions on what drugs will be bought and offered to patients.

"More and more people who never thought they'd be without health insurance are finding themselves on our doorstep as the economy continues to flounder," chief executive Patricia Gabow said.

Both Denver Health and University get federal money to offset the costs of caring for the uninsured, but it's not nearly enough, Paradis said.

During the year ended April 30, University's spending on uninsured patients increased 35 percent to $68.2 million. For the fiscal year ending in June, the federal government paid the hospital $29 million.

"We are just going to have to say some of these people are just too sick to be saved," Paradis said. "They've handed us a certain amount of money. We are trying to do the best we can with it. I think that this is a more reasonable solution than closing the ER."

When Dr. Donald Lefkowits saw Martinez, he was dehydrated and in obvious pain.

"This guy had been through the wringer," said Lefkowits, an ER physician of 20 years and director of emergency medical services at Rose. "He was really hurting." Lefkowits got Martinez hooked up to an IV, gave him painkillers and paged the on-call oral surgeon.

"I kept thinking to myself, 'There was this thing they called the Hippocratic oath,"' Lefkowits said.

What University and Denver Health are doing may be legal, but it's highly unethical, said Dr. Robert Bitterman, a physician, attorney and head of the Department of Emergency Medicine at Carolinas Medical Center in Charlotte, N.C.

A national expert on EMTALA law, Bitterman has closely watched Denver hospitals' screening programs.

He said ethics and a fear of looking uncaring - not legal issues - have kept other hospitals from following Colorado's example.

"I know a bunch are talking about it, but so far no one has had the guts to do it," Bitterman said.

Lefkowits said he remembers a man who hobbled the two blocks from University to Rose with gout in his ankle and another who came to the ER at 2 a.m. with an excruciating earache.

"Was he going to die? No," Lefkowits said. "But could he sleep? No. Severe pain can be an emergency. This solution seems so barbaric. And how much are they saving?"

While it's not yet clear exactly how much University and Denver Health are saving, it is clear Rose and other private downtown hospitals are spending more to treat some of them.

Between April 2002 and April 2003, uncompensated care increased 22 percent at Exempla St. Joseph's Hospital and 24 percent at Centura St. Anthony Central Hospital. Rose corporate parent HealthOne would not release specific numbers, but doctors there say charity-care spending has substantially increased.

And the steady stream of patients makes it difficult for doctors at St. Anthony Central to keep staff and beds available for trauma patients, said Dr. Peter Vellman, emergency department director.

"It makes it tough when you run a Level 1 trauma center and you're cluttered with fallout from other hospitals," he said.

But so far the hospital isn't turning anyone away. Instead it's expanding capacity.

Vellman and some other doctors say they'd support the screenings if they knew patients were actually getting in to clinics.

"The people at University, when they hand them this list of clinics, they know very well there's little chance they're going to be able to get in there," Lefkowits said. "I don't know how they live with themselves." Dr. Stephen Cantrill, director of Denver Health's emergency department, said he knows the solution is not perfect.

"My frustration is that the system is broken, and no one will fix it," he said. "What we have now is not the answer."

At UC-Davis Medical Center in California, where in the mid-1980s researchers conducted a pioneering study on emergency-room screening exams, nurses made follow-up calls to every patient they sent away.

The medical center worked out agreements with community clinics and neighboring hospitals to ensure patients got care, said Victoria Ritter, a nurse and director of the emergency department.

"We really had to stop the way of thinking that the purpose was to keep everybody out - that wasn't our purpose," she said. "If you've got that mentality, you've got problems."

The same practice is in place at UCLA Harbor Medical Center, which refers colds, back pain and other minor medical problems to its own clinics. Patients are guaranteed an appointment within 24 hours, said Dr. Bob Hockberger, head of the ER.

Denver Health is experimenting with a program that will guarantee patients at its 14 community health centers an appointment within 48 hours, rather than the previous six to eight weeks, said Terence Shea, director of community health nursing.

For Martinez, the whole experience was an eye-opener. "I didn't see how these days, in the United States, anyone could be denied care," said Martinez, who is making payments to the doctor who fixed his jaw. "I'm just happy I got referred to somebody. I felt like Neanderthal man."


TOPICS: Crime/Corruption; Culture/Society; Foreign Affairs; Government; Mexico; US: Arizona; US: California; US: Colorado; US: New Mexico; US: Texas
KEYWORDS: aliens; hospital; illegals; immigration
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This has to be one of the most frightening stories I've seen. Especially what goes unspoken.

I spent six years in the healthcare field myself. My father retired from the Mayo Clinics a few years ago. My grandfather was an Army surgeon.

We have three hospitals in my county; all three together would not equal one medium-sized hospital in Tucson or Phoenix. Two are on the edge of bankruptcy due to Federally mandated care for Mexican illegal aliens.

Two days from now, southern Arizona will have only one trauma center. The other will close its doors as it is no longer financially supportable.

Coming to your city soon, folks.

1 posted on 06/29/2003 11:58:24 PM PDT by JackelopeBreeder
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To: Free the USA; Libertarianize the GOP; B4Ranch; madfly; FITZ; Reaganwuzthebest; hsmomx3; ...
Ping!
2 posted on 06/29/2003 11:59:18 PM PDT by JackelopeBreeder (Proud to be a loco gringo armed vigilante terrorist cucaracha!)
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To: JackelopeBreeder
What can you say? This is what happens when millions of people think they have a right to medical care, even when they don't have the money to pay for it.

Nobody has a right to medical care anymore than they have a right to food. Both things are necessary, I won't disagree with that, but neither is a right. They are both things you earn.
3 posted on 06/30/2003 12:03:19 AM PDT by squidly
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To: JackelopeBreeder; Joe Hadenuf
Good. Shut it down. Let chaos reign.

Our politicians from both parties have been begging for this, so let's give it to them.


4 posted on 06/30/2003 12:05:07 AM PDT by Sabertooth
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To: JackelopeBreeder
Is Martinez here legally, or not? This article doesn't seem to answer the question.
5 posted on 06/30/2003 12:08:46 AM PDT by ikka
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Comment #6 Removed by Moderator

To: JackelopeBreeder
Note how the Denver Post intentionally twisted this story to fit its agenda:

1) The second paragraph mentions Mr. Martinez entering Rose Medical Center.

2) The forth paragraph notes he was turned away - from Denver Health Medical Center and the University of Colorado Hospital, two completely different hospitals. Ninety percent of the people reading this article will not note this subtle distinction, and will think Mr. Martinez was turned away from Rose Medical Center.

3) Not until paragraph fifteen - long after the average reader will have abandoned the story; after all, they got "all they needed to know" from the first couple of paragaphs - is it even noted we're talking about separate medical institutions here.

4) Not until PARAGRAPH NUMBER THIRTY-FOUR is it pointed out that Mr. Martinez did eventually receive full treatment.

7 posted on 06/30/2003 12:17:25 AM PDT by Dont Mention the War
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To: ikka
My thoughts exactly.
8 posted on 06/30/2003 12:20:21 AM PDT by I_Love_My_Husband
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Comment #9 Removed by Moderator

Comment #10 Removed by Moderator

To: Sabertooth
Our politicians from both parties have been begging for this, so let's give it to them.

You're right, BOTH parties are guilty of pandering. I hope there's no federal bailout either, because the full truth of what illegal immigration is doing to America has to be heard loud and clear.

11 posted on 06/30/2003 12:28:50 AM PDT by janetgreen
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To: seamole; JackelopeBreeder; JohnHuang2; MeeknMing; Sabertooth
<< Sounds like the health care system is now in crisis.

Just like Canada's. >>

Same cause, too.

Fascisocialist totalitarianism.

[Hitler was elected, too]

We shall either restore Our Republic or we shall perish from the Earth.

And all of the Judeo-Christian/Western [IE: "Human"] Civilization Our Beloved FRaternal Republic has long Vanguarded and will, please God, forever Guard with US.
12 posted on 06/30/2003 12:32:58 AM PDT by Brian Allen ( Rebellion to tyrants is obedience to God - Thomas Jefferson)
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To: seamole
Right, but it sounds like these hospitals are requiring either insurance or cash. Whatever happened to sending you a bill, working out some payment plan?

Uh, you really think the guy would pay if the hospital sent him a bill? The reality is that the hospitals know full well that the people who don't have the money to pay simply don't pay.

13 posted on 06/30/2003 12:37:28 AM PDT by Rodney King (No, we can't all just get along.)
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To: seamole
I do not have insurance. I pay either cash, or work out a payment plan. I would never want to be refused treatment because I do not have insurance. When I was calling around for a dentist, the question is 'do you have insurance?' I always wonder why people ask that as if cash is not fine.
14 posted on 06/30/2003 12:47:27 AM PDT by cyborg (I'm a mutt-american)
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To: squidly
Its one thing not to have to pay for care to save someone in danger of dying but its an entire matter to force the taxpayers to foot the bill for every little headache and splint in the finger and what have you. And then there's the matter of illegal aliens getting free medical care, something even middle class Americans can't get. Even socialist Canada has laws requiring non residents without insurance to pay for medical treatment. We could cut the illegal alien flood here down to a trickle if every state and the federal government had such a law on the books. Think how hospitals and trauma centers would still be solvent and how many lives would be saved. As well as the taxpayers being able to keep more of what they earn.
15 posted on 06/30/2003 12:49:57 AM PDT by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
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To: JackelopeBreeder
You nailed it. My wife works in two of the hospitals here and tells me about the crushing burden of demanding illegals that is closing them down. My stinking, worthless probationers use the ERs all the time, because they know they will get free care (at my hard-working expense!).

This crap has got to stop.
16 posted on 06/30/2003 1:43:35 AM PDT by Thorondir
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To: Sabertooth
Man, don't you ever sleep?

(You're as bad as I.)
17 posted on 06/30/2003 1:44:18 AM PDT by Thorondir
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To: Brian Allen
Hitler was elected, too

Excuse me if I politely point out that Hitler was never elected to any public office.
He was appointed Chancellor of Germany by then-President Hindenberg.
Thinking that Hitler won the support of a majority of Germans is a common historical error. Also, the Nazi Party never won a majority of seats in the Bundestag (German parliament). They gained a large plurality, then bullied their way to absolute power by purging, first the Communists, then the socialists and moderates, out of the Bundestag. Then, with Nazis and their allies firmly in control of the legislature, and with Hitler as Chancellor, the way was paved for absolute power.

18 posted on 06/30/2003 1:56:59 AM PDT by ARepublicanForAllReasons (Where would we be, in 2003, if we had elected "The Tree"?)
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To: JackelopeBreeder
I read about the first four paragraphs of this and realized they weren't going to mention that Martinez was an illegal alien. Perhaps they did later on, but I have no time for these reports.

The media is complicit in screwing the US public big time. They do their best to make it sound like these people are inhuman. NO THAT IS NOT THE PROBLEM AT ALL.

Folks, I don't care what type of service you provide, you simply can't continue to do it without reimbursement.

These hospitals have to staff the facility, purchase supplies, pay the utilities, keep the latest equipment, file the paperwork and do all those things that cost money. They simply cannot give service for free. If we were talking onesies twosies, perhaps. What we're talking about is an E.R. full of illegals. And you just can't continue to do this for free.

Frankly I think all hospitals in the nation should simply refuse to admitt any patients at any E.R. until the federal government gets off it's ass and closes the borders, and returns all illegals to the nation of their origion. Otherwise we're not going to have ANY health care left in this nation.
19 posted on 06/30/2003 2:00:31 AM PDT by DoughtyOne (Vote RIPublican in 2004: Socialism's kinder gentler party: "We will leave no wallet left behind!")
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To: Thorondir
Another nite-owler here.

I know I'm going to get flamed off this thread, but I say cut off all federal funding for hospitals. Have hospitals always been funded by the feds? I doubt it. In all honesty, I'd cut off State funding too. Who knows what kind of distorting pressures government intervention cause.

I remember reading years ago about how federal funding was being misused, often buying new wings or MRI machines that were unnecessary for that particular hospital's operational requirements.

Besides ending the crush that illegal aliens cause, the next step would be to loosen the medical cartel in this country. While I'd agree with anyone who wanted to insure that neurosurgeons and other specialists met high standards, I don't think many GPs need to go through the same process that doctors follow. Nor do other fields like pediatrics and psychiatry.

Perhaps if they opened up the field a bit more, they would not have to run interns and residents ragged. Also, it's clear they only allow for limited entrants nationwide, so as to limit the labor pool and increase their salaries.

Also, if a doctor feels so strongly about their oath, why not just treat a patient for free if it's that damn important to you? No one has a RIGHT to the service of doctors or nurses, but why do we expect that doctors MUST make large sums of money. For the thoracic surgeon, fine and dandy. But for lots of doctors who are little more than administrators and leave their work to the nurses, why should they get paid big time?

Basically, I say let's open up the industry, cut out intervention and allow natural market forces to develop, and change mandatory guidelines to enable an array of medical services to flourish and push down overall costs.
20 posted on 06/30/2003 2:04:35 AM PDT by Skywalk
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