[Hodar]

I didnt hear of any tears for us,Professional AV dealers,during the process!

Ain't that the truth!! It used to be that the "high end" was reserved to stores that had trained and certified salesmen. These people KNEW their equipment, their competitor's equipment and almost everything that could be done to a room for the ultimate media experience. Now, you can find most of the 'good stuff' online at prices that make these stores totally uncompetitive.

So, now the consumer has a choice, either save some major bucks and teach yourself, or pay more $$ and get it from a "high-end" store. Or, go to the store and learn what you can, then buy it over the internet.

[sarasmom]

True, but "free advice" is now strictly limited to paying customers.
No "public" showrooms, no free training on equipment not purchased from me,call Best Buy or Walmart, when it breaks,
or you dont know how to make it work properly.
Now if you are MY customer, my number is all you have to know and I am the only person you have to deal with.And I deliver and install,dont sneer at you for not reading the manual, and I put up with surly tech repairmen for you.
But I refuse to deal with retail customers, who want the same level of service, at discount warehouse/internet prices.
Ah, the difference a "CTS" at the end of your name on a business card makes.
People get what they pay for.
I always forgive,and welcome back my customers who tried to save a few bucks, and wound up spending more.
They tend never to stray again!LOL!