[KC_Conspirator]

That was my complaint as well. There is nothing here to prove or disprove of CC's actions. My bet is that it is not working; doing more with less is good before you start demanding someone doing everything with nothing.

[discostu]

At this juncture I don't think there is anything they can do. CC has developed a solid reputation for bad service, even if they did a major overhaul of workers and corporate ethic they'd still have the old reputation to overcome. If I were the big man at CC I'd be calling BestBuy and seeing how many locations they were interested in buying. Of course if BB national is anything like I've seen in Tucson they've planted so close to CC stores the answer would be none.