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Sprint plans to send hundreds of technology jobs overseas
Kansas City Star ^ | 8/7/03 | Suzanne King

Posted on 08/07/2003 5:25:07 AM PDT by Non-Sequitur

Hundreds of Sprint Corp. employees may lose their jobs as the Overland Park-based telecommunications giant moves forward with a plan to send certain technology jobs overseas.

Sprint chairman and chief executive Gary Forsee on Wednesday said competitive pressures had forced the company toward "offshoring" -- the growing trend of U.S. companies relying on lower-paid computer programmers as far away as India and China.

Sprint put out a request for proposals from outsourcing companies earlier this year and has since narrowed the list to two offshore vendors. Forsee said Sprint is conducting site surveys and is in "serious discussions" with the two companies.

"At the end of the day, it's several hundred jobs that could be impacted," Forsee said. "But we don't know what the ultimate result is."

A final decision on how to handle sending the jobs overseas is likely within 60 days.

Layoffs would not be immediate, Forsee said, because moving work to the outsourcing companies could take six to 12 months.

Forsee also said the company hopes to ease the impact of sending jobs overseas by moving some displaced workers to other information technology projects within Sprint and replacing existing contractors with Sprint employees.

Sprint already was considering moving jobs overseas when Forsee replaced William T. Esrey as the company's top executive earlier this year. But Forsee said he made the final decision to go ahead with the request for proposals.

Sprint already uses an offshore company for some customer service jobs. The company has outsourced information technology jobs to U.S. firms for years. But it has resisted sending information technology jobs overseas.

That has changed as Sprint, like other telecommunications companies, struggles with weak sales in what continues to be a difficult economy.

For almost two years, Sprint has been on a campaign to lower costs to compensate for soft sales. Since October 2001, more than 18,000 jobs have been eliminated. Hundreds of contractors also have lost work at Sprint.

Computer programmers and other skilled technology workers have been among the hardest hit, and there remains a severe shortage of available technology jobs in Kansas City and elsewhere.

Sprint's move toward sending jobs overseas will make a bad situation worse, said Rick Kumar, a former Sprint contractor who last year founded a support group for laid off information technology workers.

"The market is where it was a year and a half ago," Kumar said.

Many people still are out of work or have abandoned their information technology careers for other work, Kumar said. But unlike many of his information technology colleagues, Kumar said he does not blame Sprint and the many other companies that have turned to cheaper labor overseas.

"They have to follow the model or go out of business," Kumar said.

That is precisely how Sprint explains its move toward an offshore vendor. When competitors began cutting information technology costs by turning to offshore programmers, company officials said, Sprint was forced to look at following suit.

"We've got to stay on top of our competitive position," Forsee said. Offshoring "has become a significant trend that we hadn't participated in, so we looked at that as a strategy that was important...because of the competitive aspects."

IBM, Microsoft and HP are among the U.S. companies that are sending information technology jobs overseas or reportedly plan to start. Sprint must lower its cost to keep pace, Forsee said. But he knows careers are at stake.

"When you take actions like that, you're doing that hoping to keep the company as a whole strong," realizing that there are "people and careers and jobs at stake," Forsee said. "We try to do that part very carefully. It's not without significant consideration."

Shares of FON closed Wednesday at $14.05, up 1 cent. PCS closed at $5.41, down 36 cents.


TOPICS: Business/Economy
KEYWORDS: economy; offshoring; outsourcing; sprint; unemployment
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1 posted on 08/07/2003 5:25:07 AM PDT by Non-Sequitur
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To: harpseal
Another one for your ping list.
2 posted on 08/07/2003 5:26:44 AM PDT by Non-Sequitur
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To: Non-Sequitur
We recently used Sprint as our long-distance carrier, until we received a notice from them in the mail on Mon. that they would be charging an additional $.99 fee (I'm still confused as to what this fee is actually for).

Needless to say, I changed carriers on Tues. Glad I did it since they are now sending American jobs overseas.

3 posted on 08/07/2003 5:31:58 AM PDT by Pern ("It's good to know who hates you, and it's good to be hated by the right people." - Johnny Cash)
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To: Non-Sequitur; clamper1797; sarcasm; BrooklynGOP; A. Pole; Zorrito; GiovannaNicoletta; Caipirabob; ..
ping

on or off let me know
4 posted on 08/07/2003 5:33:32 AM PDT by harpseal (Stay well - Stay safe - Stay armed - Yorktown)
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To: Pern
Kumar said he does not blame Sprint and the many other companies that have turned to cheaper labor overseas. "They have to follow the model or go out of business," Kumar said.

We get what we (don't) pay for. With price as our main consideration for goods and services, overseas competitors win. First it was manufactured goods, now the service industries are going.

5 posted on 08/07/2003 5:45:25 AM PDT by TroutStalker
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To: Non-Sequitur
What was that someone said about a "Sucking Sound"?

It's getting a lot louder lately.

6 posted on 08/07/2003 5:59:34 AM PDT by Verax
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To: Non-Sequitur
At the end of the day,

Management speak from the PHB.

7 posted on 08/07/2003 6:02:28 AM PDT by stainlessbanner
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To: Verax
Yes it is. Bush needs to address the economy and jobs if he wants to be reelected. He is fine on foriegn police and defense, but if things do not get better soon he will be open to what may be very successful attacks on this.
8 posted on 08/07/2003 6:02:34 AM PDT by scottlang
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To: Verax
And it's only been, what, 15 years?
9 posted on 08/07/2003 6:05:18 AM PDT by 1rudeboy
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To: Pern
Glad I did it since they are now sending American jobs overseas.

The paleos here will argue that, because you did it they are now sending American jobs overseas.

10 posted on 08/07/2003 6:07:48 AM PDT by 1rudeboy
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To: TroutStalker
This surprises me. Where over seas are these jobs going? I know it can't be Europe with their "expect everything without paying for it or working" attitiude. Are the jobs going to Asia?
11 posted on 08/07/2003 6:17:56 AM PDT by Sunshine Sister
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To: Sunshine Sister
Are the jobs going to Asia?

Asia, India to be specific.

12 posted on 08/07/2003 6:26:14 AM PDT by Non-Sequitur
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To: Sunshine Sister
It seems that most of the outsourcing is to India. When I first started dealing with Dell tech support in December, it was with Americans, now it is 100% Indian.
13 posted on 08/07/2003 6:36:38 AM PDT by TroutStalker
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To: Pern
I got the same notice, who did you switch to ?
14 posted on 08/07/2003 6:48:42 AM PDT by UB355
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To: UB355
I was interested in IDT, but discovered that they deduct their monthly bill directly from you cc/checking acct. So I switched to my local carrier, CenturyTel.
15 posted on 08/07/2003 6:55:29 AM PDT by Pern ("It's good to know who hates you, and it's good to be hated by the right people." - Johnny Cash)
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To: Willie Green; Wolfie; ex-snook; Cacophonous; Poohbah; Jhoffa_; FITZ; arete; FreedomPoster; ...
"They have to follow the model or go out of business," Kumar said. That is precisely how Sprint explains its move toward an offshore vendor. When competitors began cutting information technology costs by turning to offshore programmers, company officials said, Sprint was forced to look at following suit. "We've got to stay on top of our competitive position," Forsee said. Offshoring "has become a significant trend that we hadn't participated in, so we looked at that as a strategy that was important...because of the competitive aspects." IBM, Microsoft and HP are among the U.S. companies that are sending information technology jobs overseas or reportedly plan to start. Sprint must lower its cost to keep pace, Forsee said. But he knows careers are at stake.

If the individual companies are being forced by the competition to eliminate American jobs, maybe the correct answer is to level the playing field by restoring the properly calibrated tariffs (and maybe reducing payroll tax in exchange)?

16 posted on 08/07/2003 7:09:12 AM PDT by A. Pole
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To: A. Pole
They have to follow the model or go out of business," Kumar said.

And that model, like Japan's template for their economic miracle that has failed, is suicide for America.

17 posted on 08/07/2003 7:11:08 AM PDT by JesseHousman
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To: UB355
AT&T one rate plan for $24.95 unlimited local l.d.
and nationwide l.d.
Ops4 God Bless America!
18 posted on 08/07/2003 7:11:21 AM PDT by OPS4
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To: A. Pole
You have to wonder when and if this will stop without direct intervention from the people of these United States. Is it just me or has there been a rash of moving Jobs overseas since the Chile, Singapore vote? Between this and the support of illegals by our elected officials, one has to wonder how long it will be before a civil war or revolution errupts in this country. Because the Politicians we elect start screwing over Americans as soon as they know thay have been elected.

At this point I paint Politicians and Trial lawyers with the same brush. Guess they know that and it's one of the reasons they try to pass laws to disarm the American population.

19 posted on 08/07/2003 7:18:20 AM PDT by JustAnAmerican
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To: A. Pole
If the individual companies are being forced by the competition to eliminate American jobs, maybe the correct answer is to level the playing field by restoring the properly calibrated tariffs (and maybe reducing payroll tax in exchange)?

Why not level the playing field by reducing America's fiscal burden of government to, say, Red Chinese levels i.e. a 2X reduction.

Or how about about a flat tax like Moscow?

Americans need to choose between a free market or a centrally planned one that provides free health care for Africa, free drugs for seniors, etc, etc.

20 posted on 08/07/2003 7:20:34 AM PDT by AdamSelene235 (Like all the jolly good fellows, I drink my whiskey clear....)
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