But, which way is better?
Or "safer" for that matter?
You need to look at confessional boxes. Not much room for manuever. The "face-to-face" on the other hand is a room with the door shut.
I should think the old-style confessional is safer...there's not too much wiggle room in there, whereas the chatting rooms---OOPS!---I mean the new reconciliation rooms---have lots of space.
As for me, well...if there ain't no box, I don't go. Have to drive miles and miles and miles away to find a decent confessional these days.
Regards,