You might think Moslems are the issue. I might think incompetent care in general is the issue. It’s not either of our elderly family member in question, so it’s not like it’s immediately personal.
The difference between ten minutes and four hours isn’t negligible.
Generally the staff nurse is in charge of the care givers or it seems per the article “carer” staff. Nothing is done without the explicit order of the staff nurse. I have a relative in ALZ care and that is how it works. I spent New Year’s day in the ER because the staff nurse was worried about her vomiting and possible relation to pace maker and or possible stroke happening. They make the call. This nurse was responsible for making the call. He instead chose to see to his own priorities. If the care facility must allow him this personal time, then they need to have another who can make this call to send for ambulance and emergency care.