I don't dispute that. What I do dispute is how Mr. Anderson of Best Buy lumps those consumers who send in for their rebates with those unethical people. That should p!ss off any consumer.
BB has really lost the plot.
Their 'loss prevention' (yellow shirts) people are an obnoxious scare tactic and I resent having to show my receipt when I waited in line 3 steps away from them for the last 20 minutes. Just because they are now trained to say 'hello' doesn't make them any less of a put-off.
Now all the sales gerbils are piping up with "what brings you to BB today?" - A nice, open-ended question that I'm sure sounded good in the marketing meetings but is equally annoying once you hear it 100 times. Do they think I came in to buy a pizza?
Check out http://www.bestbuysux.org
Agreed.