For certain, a man (even a minister) can't be held responsible for his wife's actions. Mrs. Olsteen is human and probably lost her temper, and said something inappropriate. Happens to the best of us.
However, if it had been one of "us", the plane would have probably taken off WITH our luggage. It looks like Continental catered to the Olsteens (or showed respect to Mr. Olsteen) by delaying the flight, so they could retrieve their luggage.
I don't think that was a wise move on Continental's part, to inconvenience the rest of the passengers. The airlines may regret it.
Maybe allowing the Olsteen's to get their luggage was Continental's way of admitting that their flight attendant was wrong and over-reacted.
That's what I think happened. Whatever Victoria did or said, some flight attendant with a chip on her shoulder decided to play her upper hand. You know that flight attendants can do that; all they have to say is that someone is not cooperating. And if they told Victoria that she'd have to get off the plane, then Victoria probably agreed and said, okay, let me off.
Again, I don't know, but if I had to guess, I think this was a case of a flight attendant taking the opportunity to take someone down a notch.
God knows that in the current climate, Flight attendants are some unhappy people. They cant just take the money and run like many pilots did where I used to work.
You may be on to something. In reading this one thing in particular makes no sense: every distrubance I've ever heard of ends up in an arrest, especially now. They may arrest them and drop charges later, but they will arrest you. The fact that she wasn't arrested means something happened that was a misunderstanding or overreaction.
IIRC, Continental had no choice. It's another one of the federal rules intended to thwart plane bombers. If passenger does not fly then neither can his or her luggage.