Ooopsie!
I'm sure you are correct. I think Walgreen's is in trouble on this one.
Don't think so. They didn't disclose this to the *public*. They disclosed it to her. On accident, I'm sure. What, now, Walgreens should pay cause their employees thought her to be nuts and jotted down customer comments in order to better serve he (ie, don't feed the neurosis) ? I say she owes them.