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HP's boardroom spying scandal reaches high levels of weirdness
ap on Riverside Press Enterprise ^ | 9/20/06 | Brian Bergstein - ap

Posted on 09/20/2006 2:44:45 PM PDT by NormsRevenge

Hewlett-Packard Co. may be the world's largest technology company, but the superlative that better suits it these days is Provider of the World's Strangest Corporate Drama.

For two weeks, almost every day has brought revelations of questionable tactics that HP investigators used this year and last to root out who had been describing boardroom deliberations to the media. Corporate intelligence is an old and frequently practiced art, but HP's efforts feel more Watergate than Wall Street.

Not only did investigators impersonate board members, employees and journalists to obtain their phone records, but according to multiple reports, they also surveilled an HP director and a reporter for CNet Networks Inc. They sent monitoring spyware in an e-mail to that reporter by concocting a phony story tip.

They even snooped on the phone records of former CEO and Chairwoman Carly Fiorina, who had launched the quest to identify media sources in the first place.

And in a twist that might seem preposterous if it happened in a movie, The New York Times reported that HP consultants considered hiring spies to pose as clerical or custodial workers at CNet and The Wall Street Journal.

"It betrays a type of corporate culture that is so self-obsessed, (that) really considers itself not only above the law, but above I think ethical decency, that you have to ask yourself, where did the shame come in?" said Charles King, an analyst with Pund-IT Research.

Jeffrey Sonnenfeld, senior associate dean at the Yale School of Management, said the HP affair stands out even against similar episodes from the past, such as the 1991 incident in which Procter & Gamble Co. persuaded authorities to mine 803,000 phone bills to track leaks to a Wall Street Journal reporter.

"This sort of investigators-gone-wild behavior is in a novel realm," Sonnenfeld said.

Investors have shrugged off the scandal, with HP stock up slightly since the story broke. But there will be repercussions. The almost certain illegality of posing as someone to obtain phone records has sparked state and federal probes into the computer and printer maker.

HP Chairwoman Patricia Dunn and the company's general counsel are testifying to a congressional committee next week about why they approved the investigations. Attorney Larry Sonsini, a Silicon Valley power broker who advised HP's board, is also being called onto the carpet.

Dunn has agreed to cede the chairmanship to HP's chief executive in January, but she plans to remain on the board. Fortunately for her but perhaps disappointing for those entranced by this drama, her two biggest enemies are gone: Director Thomas Perkins quit in protest of the investigation tactics, while director George Keyworth resigned after being outed as a leaker.

Ironically, this was supposed to be a time in which HP had moved on from a period of extreme board dysfunction.

In 2001, Fiorina convinced skeptics on the board that HP should acquire rival Compaq Computer Corp., a deal that ended up costing $19 billion. She persuaded all of them except for one: Walter Hewlett, son of one of the engineers who founded HP in a garage in Palo Alto, Calif., in 1938.

Even while Hewlett remained on the board, he launched a dramatic and ultimately nasty fight to scuttle the deal. When shareholders narrowly approved the deal, Hewlett sued the company and alleged that Fiorina had improperly cajoled an investment bank to switch its vote.

Back then, talking to the press was actually a duty for some HP directors, who revealed details of board meetings in an effort to refute points made against the deal by Hewlett. Dunn, Keyworth and even Sonsini all spoke on the record to challenge Hewlett's descriptions of board deliberations.

Acrimony at HP didn't end even after the Compaq deal was sealed and Hewlett left the board in 2002. By 2005, the board's unhappiness with HP's uneven financial results under Fiorina emerged in news stories that began one of the leak hunts.

"There were conflicts on the board trying to make a go of the (Compaq) marriage, strong differences of opinions, strong personalities," said Bruce Oliver, director of the Center for Business Ethics at the Rochester Institute of Technology. "You've had a divided board for quite some time now. That somewhat set up the opportunity for this to happen at that company."

After the board fired Fiorina and turned to Mark Hurd, a lower-key, cost-cutting maven who had spent 25 years at NCR Corp, HP finally seemed to enter a quiet, successful phase.

Hurd's no-nonsense operational style thrilled investors; HP stock has nearly doubled during his tenure. Now that IBM Corp. has sold its personal-computer division, HP is surpassing Big Blue as the world's largest tech company by revenue. HP's other main rival, Dell Inc., has stumbled badly, further boosting HP's image in comparison.

Until all this.

HP spokesman Ryan Donovan would not comment about how the company expects to keep this scandal from leaving a long-term tarnish.

King, the analyst, said it could take a while to tell if HP's brand is diminished.

"If I'm a consumer, do I want to buy products from a company that has committed what looks to be felonious behavior? I don't know the answer to that," King said.

If nothing else, Hewlett-Packard will have aired in dramatic fashion the kind of corporate dirty work often aimed at rivals rather than insiders that "probably goes on more than we know of," said Eric Abrahamson, a professor of management at Columbia University.

"This is a particularly egregious example of it."


TOPICS: Business/Economy; Crime/Corruption; News/Current Events; US: California
KEYWORDS: boardroom; carlyfiorina; fiorina; hewlettpackard; hewlkettpackard; highlevels; patriciadunn; reaches; scandal; spying; weirdness

1 posted on 09/20/2006 2:44:46 PM PDT by NormsRevenge
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To: NormsRevenge

Anything to save Queen Carly.


2 posted on 09/20/2006 2:48:00 PM PDT by BurbankKarl
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To: BurbankKarl

and to think, some folks wanted her on the ticket with the Gub..


3 posted on 09/20/2006 2:48:40 PM PDT by NormsRevenge (Semper Fi ......Help the "Pendleton 8' and families -- http://www.freerepublic.com/~normsrevenge/)
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To: NormsRevenge

HP's original business plan was to provide PREMIUM products at PREMIUM prices. As it turns out, there are lots of people out there who'll buy the "good stuff" willingly, and pay extra money just to be sure that they won't be burned.

Carly never got that memo, and I suspect that Hurd never heard of the "HP Way".

Sad....


4 posted on 09/20/2006 2:58:39 PM PDT by TWohlford
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To: NormsRevenge

She reminds me of Nixon


5 posted on 09/20/2006 3:02:08 PM PDT by Just Jack
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To: Just Jack

This is yet more proof that incompetent women are boing promoted. Carly Fiorina-incompetent. These babes, incompetent and probably serious bitches to do this.

Next, HP will find a token Hispanic gay or something. Companies like HP, Ford etc deserve to fold. Too bad working people need to keep losing jobs thaks to the permanent employment and advancement laws and policies for women, minorities, gays, etc.


6 posted on 09/20/2006 3:05:35 PM PDT by Idaho Whacko
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To: NormsRevenge

Well, Gateway lost it some time ago. HP lost it. IBM charges a bundle. And now apparently Dell is losing it:

http://www.msnbc.msn.com/id/14801323/

So, where do you go to buy a computer now?


7 posted on 09/20/2006 3:11:14 PM PDT by Cicero (Marcus Tullius)
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To: NormsRevenge
Hewlett-Packard Co. may be the world's largest technology company...

It's always a bad thing when you begin an article with an untrue "fact".

8 posted on 09/20/2006 3:15:48 PM PDT by Straight Vermonter
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To: Cicero

PC or server?


9 posted on 09/20/2006 3:16:00 PM PDT by Michael Barnes (May Satan grip the souls of those with American blood on their hands)
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To: Cicero

In terms of build quality, IBMs (and IBM/Lenovo laptops) are worth it. Macs too. For my money, Mac is the way to go right now-- Windows at this moment is just too unstable and too vulnerable.


10 posted on 09/20/2006 3:37:43 PM PDT by RightOnTheLeftCoast
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To: Idaho Whacko

Yeah, they should have found a Ken Lay to run it huh? That would have been a MUCH better end result.


11 posted on 09/20/2006 3:51:07 PM PDT by justche (If you're afraid of the future, then get out of the way, stand aside. - Ronald Reagan)
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To: NormsRevenge
Image hosted by Photobucket.com wanna bet it'll be a looooong time before hp puts another female in charge???
12 posted on 09/20/2006 4:22:14 PM PDT by Chode (American Hedonist ©®)
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To: Michael Barnes

Home PC. We need a lot of them, because my kids keep taking them out the door as they grow up.


13 posted on 09/20/2006 4:25:53 PM PDT by Cicero (Marcus Tullius)
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To: NormsRevenge

More and more, corporate executive management and board members are just whackjobs drunk on their own arrogance. They are nothing but parasites on the backs of productive enterprises.


14 posted on 09/20/2006 4:38:38 PM PDT by hopespringseternal
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To: Idaho Whacko

This is yet more proof that incompetent women are boing promoted. Carly Fiorina-incompetent. These babes, incompetent and probably serious bitches to do this.

My observation also. I was totally unimpressed by CF from the day she came on board at HP - looked like all show and nothing more; proved to be right, to the detriment of the company sadly.


15 posted on 09/20/2006 4:39:20 PM PDT by hardworking (Please read "The Clash of Civilizations" by Samuel Huntington - well worth it.)
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To: hardworking
Image hosted by Photobucket.com IIRC the silly cow bout destroyed their benchtesting equipment devision...
16 posted on 09/20/2006 4:43:02 PM PDT by Chode (American Hedonist ©®)
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To: Chode

Not surprised but sorry to hear this. An acquaintance who works for the company always referred to her as a 'rock star' vs a manager. What a joke she was. BTW, what happened to her? What organization is she ruining now?


17 posted on 09/20/2006 5:25:21 PM PDT by hardworking (Please read "The Clash of Civilizations" by Samuel Huntington - well worth it.)
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To: Cicero
Go to the second hand market. In the last 6 months and spending less than $400, I have managed to pick up-

--2 Gateway computers (both about 800 speed but in perfectly good working order),
--a Dell 900cxe,
--an AMD 1.3 gigahertz
--a Compaq Presario 2.5 gigahertz, and just today an
--Emachine T2385 2.3 gigahertz-it just needs a new power supply and an HD.

Not to mention two old HP Pavilions.

And all that was needed was to tell my co-workers that when they get a new computer I will offer cash for their previous one.

18 posted on 09/20/2006 5:33:16 PM PDT by perfect stranger (Senator Ted Kennedy (D-Mass). "Getting bombed has always struck me as the better option.")
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To: hardworking

no idea...


19 posted on 09/20/2006 5:45:41 PM PDT by Chode (American Hedonist ©®)
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To: Cicero

Build your own from parts or may I introduce you to the Computer Breaking Service for all your computer breaking needs?


20 posted on 09/20/2006 6:24:59 PM PDT by Blue Highway
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