[Freee-dame]

WRAMC has always had a "support" problem - years before the War. It was my primary care facility from 1996 and the support staff was just as bad then as they are now.

Is the support staff military or civilian? If civilian, I can understand the situation being less than excellent.

[Romanov]

The ones I noticed less than stellar performance, rudeness, losing your medical records, etc are civilians - and seem not to fear any disciplinary action.