Here's the problem - the flagging process ought to bring the ad to the attention of a moderator, not automatically pull the ad.
Craigslist states in the agreement that a post can be flagged for being too commercial.
I’m a Carpet Cleaner in Phoenix and the same thing happens here.
Re-post your add and get over it.
I bet there is a 100% chance that the person complaining is over posting his listing like all the other carpet cleaners, he thinks he owns the place and this guy thinks he is special so he hires a lawyer.
For free you get what you pay for.
I’m glad he wasted $11,000.
That is a lot of rug sucking.
Now I know what's happened to all those ads labeled "personal" ...
How many moderators are there on a very large free service?