Probably not airway issues with a scald with one cup of tea. Probably not full thickness burns either, or circumferential. Probably not abuse. But the dispatcher couldn’t tell over the phone. You also can’t depend on parents to treat burns and pain correctly en route and facial scarring is not what you want to mess with. Not to mention the difficulty driving when your own child is shrieking with pain. Maybe the family had no car.
Now me, I would I would have run water over the burns for ten minutes, packed up the kid with cool wet dressings, and driven him myself, but we’ve also done family transport for all broken bones, chest pain and head trauma (which is maybe not so smart.)
As an EMT I would have no problem transporting child and family - highly appropriate 911 call.
Er, post 20 by Mrs VS.
And the hospital thought it appropriate to transfer kid by ambulance, so dispatcher should have also.