She went ballistic on me -- "We are NOT the government! We are a private company! We receive no tax dollars!"
I shrugged again and said, "Sure Lady. Whatever you say."
I had a minor complaint with the post office last week - very minor - and called their 800 number - the woman who answered spoke with a heavy accent and I couldn't understand her. I asked if she was in the United States... she said she was and I asked what State she was in. Her response? She said for 'Security' reasons, she couldn't tell me the name of the State. I started laughing - and said I would call back and talk to someone else.
That type paranoia doesn't exist outside government. The next person I called and spoke to was a normal person, helped me with the issue and laughed about the first woman...
I have NO desire to support the post office. Mail should be jobbed out to a company that knows how to deal with 'customers' - a concept the post office has yet to 'get'.