What did she do to ebay?
I have an HP at work...never a problem.
I have two HP laptops. Both work like a charm. BUT... they do load up the machines with a lot of unnecessary crap when they ship them. I always remove as much of that as I can. And I judiciously use a firewall, as some of the stuff you cannot remove tries to “call home.” Always use virus s/w and regularly defrag.
I’ve got HP’s and Compaqs too, and never a problem (except for one dead battery after 8 years, and the computer seems to have compensated for it and found another way to keep time). It’s strange to read such wrath against HP. My oldest is about 15 years old now and still works just fine.
I have an HP dessktop at home . Nothing but trouble since day 1 , which was 2 years ago . No , they wouldn’t give me a new PC . Mac next time .