Good. That ‘apology’ email and announcement of Quixter was one of the dumbest business executions I have seen in some time. Especially from a group who has been so damn good at customer satisfaction and loyalty previous to 2011.
Hopefully, they recover from there error and move forward without too much damage done.
As you said in your comments, I hope Facebook does the same and readjusts their new formatting. I hardly go there now. It became boring. We can handle some change, but they removed the reason to login regularly. The ability to quickly see a timeline of all the most recent posts from friends and connections. Now it is stale, and it too much work to find relevant posts.
Agreed.
I was very annoyed by the “apology.”
Facebook will now determine what is “news” for you. Again, I’m annoyed. Why not give me the option to see things the “new” way or in chronological order?