My friend runs a jewelry store online and has 1-800 line. Sometimes, his staff don;t show up si he handles the calls himself on occasion. You won’t believe the number of calls he takes where the caller in normal English asks..for Spanish-speaking agents. He already took out the “press 1 for English” option and these clowns still ask for it.
Here in NJ you can’t get a “customer service job” (bank teller, cashier, telemarketer, etc.) without speaking Spanish, Portuguese, or Ordu; the empire has already fallen. Americans need not apply (so they are leaving); before the “bully” Christie arrived, his DEM predecessor admitted that without ILLEGAL immigration NJ had lost population. Whatever you think of Christie, he wants the state to be a place where AMERICANS (besides cops & schoolteachers) can live...