That ended so quickly, I wonder if it was something they just floated to test people’s reaction.
Did Verizon sleep through the Bank of America check-card fee fiasco?
Per FoxNews this morning, Verison tried a similar stunt a few months ago and got all kinds of flack from their customers.
Look at how Netflix’s stumbling and bumbling cost them $billions in value.
Sometimes one has to wonder how these companies every became viable only to have their management make such stupid, costly blunders later.
And another in-over-his/her-head MBA heads back to mom’s basement in shame...
Who in hell approves these stupid ideas anyhow?
They didn’t back off, they just said “Okay, we’ll find another way to get the money.” :)
An FCC spokesman confirmed this afternoon that the government planned to investigate.
Why?
Verizon backed off because of customer reaction, that's good. Government butting in, that's bad.
They should drop online payments. Force the folks to pay by mail if they don’t want auto. They would reap a large profit from late payment charges
They’ll just double that to $4 and hide it in their regular service charge.
You're being too kind.