I don’t see it that way at all. Wal-Mart as well as others are generally rude, ignorant and careless, signs of our society in general today and their lackadaisical attitude. They hassle you for not having a reciept (try that there), and you have to go to a counter rather than just anywhere. I go there naturally just to go in and get general merchandise - sometimes even for cheap, when I know there’s not likely to be a problem. The nicest person is the greeter, and randomly the cashiers (like any other place).
Nordstrom is high quality and that includes their service. And I don’t need to dress up (like my sister) to get good service; just walk in a department. They give us the shirt off their backs, and it’s not because we/they are “snobs”. Maybe you have trouble in MI but I don’t near home.
You can also compare the average McDonald’s and Chick-Fil-A. CFA is not a “snob” place by any means, but they are vastly superior in service and smiles (never mind the food) to any other fast-food place.
Yeah here in MI, Walmart has the best employees and merchandise that I need.
Here, the Norstrom’s people are much better than me.