Posted on 02/29/2012 11:41:51 AM PST by STARWISE
PayPal said it was making changes to its Customer Identification program "as a result of changes in the law."
Somewhat ironically, an alert reader noticed that PayPal users are unable to opt-out of AdChoice, a program that allows PayPal and other eBay entities to share information about visitors' past activities with its partners in order to serve up targeted advertisements, both on and off of eBay websites.
When attempting to opt-out of AdChoice on PayPal, the following error message is displayed: "We're sorry, we can't change your preference at this time."
As part of the changes that take effect beginning in April, Section 2.3 of the User Agreement addresses the types of information PayPal collects and currently reads:
Identity Authentication. You authorize PayPal, directly or through third parties, to make any inquiries we consider necessary to validate your identity.
This may include asking you for further information, requiring you to provide a taxpayer identification number, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources.
Effective Date: April 1, 2012, Section 2.3 will read as follows:
You authorize PayPal, directly or through third parties, to make any inquiries we consider necessary to validate your identity.
This may include asking you for further information, requiring you to provide your date of birth, a taxpayer identification number and other information that will allow us to reasonably identify you, requiring you to take steps to confirm ownership of your email address or financial instruments, ordering a credit report, or verifying your Information against third party databases or through other sources.
We may also ask to see your driver's license or other identifying documents at any time. If you use certain PayPal Services federal law requires that PayPal verify some of your Information. PayPal reserves the right to close, suspend, or limit access to your Account and/or the PayPal Services in the event we are unable to obtain or verify this Information.
Among the changes is how PayPal collects information about users. "We have amended this section to address how PayPal collects data from your computer, mobile phone or other access device," according to the notice. "We may also collect information about your use and interaction with our website, application or the PayPal Services."
PayPal also have amended the section on cookies "to reflect our use of session and persistent cookies, Local Shared Objects (commonly referred to as "Flash Cookies") and the use of pixel tags," and amended the marketing section "to address opting-out of notifications via our application and SMS messages.
More information is available on the PayPal Upcoming Policy Updates page.
I have a friend who's been a successful ebay seller and buyer for nearly 15 years, and has also sold some unneeded items for me from time to time. It's not a business, she just does it randomly all these years with a sterling record. All of a sudden 4-5 months ago after she sold an item, she was told that she needed to have x # of current sales auctions, and her payment was being withheld until she reached that #, excluding totally her years of the perfect rating both as a seller and buyer. PayPal was of course the conduit of payment.
After much unleashed fury and outrage, a supervisor finally told her this was the policy but that she'd release the funds 'this one time.' These people are just mad with greed.
Found a cached post from ebay's site that's since been removed from the site:
Feb 26, 2012 02:50 PM
EBAY&PAYPAL ARE 1 ! THEY MAKE INTEREST OFF OUR MONEY ALL YEAR LONG, IN THE BILLIONS! DO YOU?---NOPE!---- YOU GET CHEATED! URGENT READ!
ALL SELLERS HAVE NO ACCESS TO MONEY ANYMORE DUE TO EBAY & PAYPAL HAVE BEEN 1 ENTITY FOR YEARS THEY "BOTH" ARE OWNED BY THE SAME!
NOW THEY MAKE MONEY OFF HOLDING 3 WEEKS AT ALL TIMES ALL YEAR, OFF YOU, THATS RIGHT "YOU"!!
TAKE A STAND ALL SELLERS OPEN A MASIVE LAWSUIT NOW WE ALL JUMP ON BOARD & TAKE THEM FOR WHAT THEY ARE & HAVE BEEN TAKING FROM US!
SOME POOR SOULS HAVE NOTHING TO LIVE ON BUT THEIR SALES, YOU THINK EBAY OR PAYPAL GIVES A S**T!
NOW IT IS TIME TO OpEN LAWSUIT & ALSO REPORT THEM TO THE IRS THEY NOW MUST CLAIM ALL YEAR LONG OF HOLDING ALL OUR MONEY 3 WEEKS AS THEY (EBAY & PAYPAL) """MAKE INTEREST"" OFF OUR MONEY.TIME TO WAKE UP IS ---NOW----!
If there are other reasonable and fairly run options out there, I'd love to pass them along to my friend.
Amazon payments is good. No fees currently.
I routinely reply that I have never owed PayPal a single dime and that everything I buy online and charge through them is immediately paid for with the VISA card I have listed with them (by the way, it has a $15,000 limit). I further state that I have privacy concerns and do not give out my banking information (or Social Security Number for that matter) to anyone who doesn't have a legal need to have it.
So far I've not been able to make that problem go away, so I'm going to have to find another way to shop online....or maybe return to shopping locally.
Swell. I have to give Paypal a cut off the top of an Ebay sale so I can have the privilege of having my information sent to who knows where. This type of stuff may turn enough people off that paypal will suffer the consequences. At least that is my hope.
When I opened my PayPal account a few years ago, I had to provide all of that information, as well as allowing PayPal to send a $0.01 transaction before they made my account “certified.”
eBay and PayPal offer buyer protection, so I’m sure they want positive buyer identification first so minimize fraud.
There is NOTHING that I NEED PayPal for. I have used it for a few online purchases but overall it could go away without any notice by me.
As far as I know, Amazon can’t be used to purchase on ebay .. right?
Sooner or later, Paypal makes every user miserable. It should be avoided like the scam it is.
Buy on ebay if you like, but sell on bonanza.com. Bonanza doesn’t require a Paypal account.
If you buy on ebay, ask the seller if he’ll accept a money order or check. If he won’t...don’t deal with him.
Paypal needs to be prosecuted but I’d settle for seeing it starved out of business.
Conservatives should put the blame where it belongs - on lawmakers and criminals. "Greed", I'm sorry to say, is a liberal, non-free market word. If Paypal starts to charge too much over what the buyer demands, then someone else will pick up where they lose out - it's the capitalist way.
It's not the money or the delayed payments that worries me. It's the collection of identifying information.
I am no lover of Paypal. I hate them.
Paypal has never held my money (received payments from Ebay sales) for 21 days. Takes 3-4 business days for money to “clear” and be available for use. Where did you find that info?
Good info ... thanks!
My friend with the perfect rating for over 10 years
was told it would happen .. until she screamed up
numerous levels. I found this
I see being suspicious of newbies on ebay or paypal.. but this person was far away from that with her long standing
perfect record as both a buyer and seller.
Very arbitrary and unfair policy ..
I hope it does cost them dearly. I’m definitely telling her to check out Bonanza for selling. I just remembered Glenn Beck talking about some other site .. U Pillar .. will pass that along too.
Frequently Asked Questions - Payment Holds
When some sellers receive payments, we may hold the money in a pending balance for up to 21 days to help make sure that there are funds in the seller’s account to cover potential refunds or claims. The funds may be released early if PayPal determines that the transaction has been fulfilled and customers are satisfied.
While funds are pending, the money belongs to you but isn’t available to spend or withdraw.
If payments on your account are held, we’ll notify you. PayPal will re-evaluate your account every 35 days and decide whether or not to continue holding payments. If we decide to stop holding future payments, we’ll contact you.
Makes no sense. If the funds are extracted from your bank and sitting at paypal .. it’s clear the funds are absolutely there and they know it.
You may also be interested in these guides: EBay Expands 21 Day Payment Hold Policy To All Sellers? and eBay and Paypal Seller Protection Policy Whats Really Covered
At the beginning of 2008, Paypal instituted a policy dubbed the 21-Day Hold. This policy gives Paypal the right to restrict sellers from withdrawing a buyers payment from their Paypal account. In effect, this denies the seller access to their money for at least 21 days, depending on whether or not the buyer is satisfied with the item they receive.
Pay pal could only freeze 100 dollars if a problem came up. The money in the checking account for pay pal was empied as it grew....people had pay pal freeze their accounts with thousands in it due to a complaint....
...or did i just ruin a trolling attempt with my first evah post?
time to pull my paypal account
I will never use PayPal again.
I should add that according to ebay rules, sellers aren’t even allowed to HINT that they’ll accept a check, money order, or cash-on-pickup. But the buyer has no such restrictions and can suggest it, and then the seller is free to agree.
It’s a great place to buy. They’ve got everything. Good solid vintage stuff made in America. Clothing you can buy for the kids without cringing at the immodesty. Tools. Real estate. Cars.
But don’t encourage or support Paypal if you can avoid it. Most sellers will agree to alternatives if you suggest it, many don’t like Paypal but can’t say so.
You want to read something really scary, check out the anti-paypal sites on the internet. Horror stories. Or even the community forums (Paypal discussion board) on ebay. You’ll be scared straight!
Here's a heartbreaking case of botched communication, thanks to an eBay customer and PayPal policy.
This letter was sent to the blog Regretsy by a reader named Erica, telling of a transaction turned tragedy.
I sold an old French violin to a buyer in Canada, and the buyer disputed the label.
This is not uncommon. In the violin market, labels often mean little and there is often disagreement over them. Some of the most expensive violins in the world have disputed labels, but they are works of art nonetheless.
Rather than have the violin returned to me, PayPal made the buyer DESTROY the violin in order to get his money back. They somehow deemed the violin as "counterfeit" even though there is no such thing in the violin world.
The buyer was proud of himself, so he sent me a photo of the destroyed violin.
Picture at link plus the rest of the story.
eBay is a minority owner of Craigslist, but doesn’t control
as a matter of fact they have sued Newmark over some policies
That hold gives them the money to hold for 21 days in which time is put to interest. It is an income source for PayPal. Interests rates being what they are these days the money is tiny but it is not nothing. Banks do that sort of thing to you as routine.
has went ?
But apparently not enough concern that you won't share with what card you pay and the limit on your card, not to mention how much you've spent on eBay.
TY SWEETHEART. Sharing this with my 5000 friends on facebook!
I gave generalities about the card....not specifics. You couldn't charge anything to it without a lot more information.
BTW, very apt username.
I believe that the numbers are relevant to the point I was trying to make.
I've been poor - to the point that I literally ate out of garbage cans as a child, and now by that standard I'm rich (although I don't meet Obama's standard of $250K per year yet). I LIKE RICH BETTER