I have heard good and bad about them through the years. My friend has a 17" HP laptop for a year...it has given him no problems. My family has bought from Dell refurbished and done OK. Dell warranties are good with at home (they come to you) service. You don't mail your computer to Sony which I think is the case with them. I could be wrong and maybe a place like BestBuy will repair it in their store
I wont be purchasing the laptop from Best Buy since I just checked the prices and nothing went down so I think I will just buy it from TigerDirect..they offer a warranty through squaretrade, two years, 159 bucks including accidental damage but I dont know anything about squaretrade, how reliable is their service? TigerDirect told me that if anything goes wrong with the laptop squaretrade will either send me a check to purchase a new laptop or just replace it with a brand new one(If its still being made) but I will contact them to get more info about their warranties
http://www.bestbuy.com/site/Sony+-+14%22+VAIO+E+Series+Laptop+-+4GB+Memory+-+640GB+Hard+Drive+-+Charcoal+Black/4700747.p?id=1218509228687&skuId=4700747
that is the laptop I am planning on buying, except I am getting it from TigerDirect for 619-20 dollar coupon, free shipping, no sales tax..what do you think?
Oh and I will be upgrading the memory too, will be purchasing a crucial 4gb memory card for 19 bucks so it will make the laptop 8gb instead of 4