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I wish I could get away from CVS. Unfortunately my company uses them as our prescription drug provider. They flat out {expletive}. I'd tell you exactly what I think of them, but then this post would get pulled for language and my account suspended for a week or two. (at least)

It would be hard to imagine a worse company. When our next open enrolment period comes around I'm seriously going to see if I can drop the coverage completely and get the equivalent $ from my company. I don't care if I have to pay taxes on it. I don't care if I end up paying more out of pocket. At least myself and my family will have access to prescription drugs in a timely manner. (not 2 to 3 weeks, which seems to be their minimum turn around time) I will gladly, gladly pay 2x to 3x more out of pocket. In fact, even if I can't get out of the program I may just budget more in my HSA next year and simply buy the drugs outright. I've done that already this year on several occasions.

Word of warning to anyone considering CVS - don't, under any circumstances. No coverage is probably better than theirs at any price.