Our second property’s loan is with BofA.
We have tried with every new program to refi, last time.....took four months and the day before we were to sign they said “oh wait, no”.
They in general are hideous to deal with.
We bought our current home from a person who was short selling and their loan was held with BofA, it took six months to close even though we were putting 35% down.
Ok, I looooooath BofA.
I’ve hated them since they were The Bank of Italy.