It just hasn’t kept up with the technology.
I am a photographer. I used to sell prints. Now folks want digital copies of the original files. They can make multiple copies, all of identical quality.
I have had to change my sales policies and structures to maintain an average profit per sale. Most folks are OK with the structure, but every once in a while I get someone who just doesn’t get it...and that is a pain in the butt.
Since I work for college athletic departments, I am getting close to jacking up their prices and giving up being authorized to sell to athletes and their parents.
He can preach to us all he likes. He can't change a single vote in our favor however. Exactly, what is he good for?