Our local JCP used to have an middle aged white guy working there who was a real expert on suits. He really took his time with you trying to find the right suit type and fit. This guy struck me as a throwback to an earlier time (1950s) in retail, but it was nice having someone who really knew his stuff. As opposed to some twentysomething.
I was a suit specialist at JC Penney for three years until last year when they decided they didn’t need a full time specialist in the department.
The sales in that department have fallen off dramatically in the store where I work and most likely all others, but in these BAD times, the corporate heads would rather lose the business that have to pay someone to be there full time.
The company is so poorly run now it’s pathetic. I don’t know if it will ever recover from the damage that’s been done.