Skip to comments.eBay Seller Out $1,300 And Laptop Because USPS Insists Blank Box Is Actually A Signature
Posted on 06/14/2013 5:42:50 PM PDT by grundle
This scan of a completely blank signature card is what the USPS offered up as proof that the customers package had been delivered.
A woman in California recently sold a laptop computer of hers on eBay for $1,300, but it never arrived at the buyers house. The seller had paid the U.S. Postal Service for insurance and delivery confirmation on the package, so she should be able to get her money back and see who signed for the package. Not quite.
She tells CBS Sacramentos Kurtis Ming that USPS denied her insurance claim because the package was delivered and signed for as requested, but when she asked to see the proof of signature, the box was blank. So either the recipient had signed in invisible ink or no one had signed at all because the package was lost or stolen in transit.
Nope, insisted USPS, thats a signature. She appealed her claim twice and no one would admit that there was absolutely no proof that the package had been delivered. In fact, all evidence seemed to show that the package had not arrived.
Meanwhile, the eBay buyer was able to get his $1,300 back through PayPal. And so the seller was out $1,300 and the laptop that vanished into thin air.
Quite honestly I kind of feel like Im being robbed by the Post Office, she tells Ming.
Of course, once CBS got involved, the Postal folks suddenly cared well, sort of.
The USPS admitted that the womans insurance claim should never have been denied, but offered no explanation as to why it denied the claim three separate times.
We dont know for sure what happened, a Postal rep tells Ming, presumably before looking up at the clock and deciding to take a 90-minute lunch.
But now that USPS admits this package went missing and is out $1,300 of its own, surely it will be looking into the matter.
We are not investigating, says the rep.
Thats the spirit!
Someone must have been in a hurry to go on their ‘break.’
In this area Fedex is a problem. I cringe when someone ships Fedex. The problem is you can’t get here from there. Although there’s a physical address, thank you WV, there is no road to get to the house. UPS knows to put the shipment on the steps going up to the foot bridge. Fedex uses a private courier and it ends up going back to the office unless I call Fedex before hand and go through the littany of previous misdeliveries. Don’t get me started on DHL. Total disaster.
UPS is a godsend for shipping overseas and providing decent tracking.
Because USPS is less expensive and generally works very well.
The buyer can give his zip code and postage will be computed precisely and the seller has this info on the transaction record. The shipping label is automatically printed with all correct particulars including postage.
It is a fantastic system that works very well.
Well aren’t you special, bless your heart!
I checked this morning and the package that went from MD to NC and got sent back to MD is now back in NC!!!! Somebody in the USPS center in Capitol Heights, MD must have flunked geography.
also...after all this time, if it was a meatloaf someone was sending you....don't eat it.
Public service is publicly funded but offers no real service these days.
I long ago switched to using delivery confirmation to at least track packages. Sometimes things were just lost at the local post office. Other times, whereabouts were unknown with zero recourse.
They claimed they delivered a non-express package to a closed managers’ office at 2AM. Someone scans the number but that does NOT mean “Delivered”. Sometimes they will also scan them before making their rounds and arrive at a closed leasing office (when they deliver mail at 6:05pm instead of 9am-6pm like a normal delivery person).
Oh, you're no fun, anymore.
Fed X Home delivery until 8PM and they were the best!
He knew my hours and made me a late stop!
The same guy I would see a few times a week never a problem.
UPS to be avoided! Looked out to see the UPS guy rolling my new dualy workstation up the sidewalk like an old tire!Good Thing HP makes solid equipment, and packs it well! Also UPS was ‘loosing’ packages, always computer parts? Track to the main Chicago terminal... nothing? The venders were always good about replacements.
Never had a problem with the post office until about one year back, then they took a bad turn.
“Obamas big money corporate donors included:...FedEx—$500,000”
Just think of it as “protection.”
But very experienced in matters relating to shipping packages and pallets.I do that everyday at work.I have done so for many years, in various companies, in several states.
As both the sender and receiver.
Not to mention a short stint as an employee of a major shipping company.
Hopefully you have learned some things about the process.
Bless your heart.
Here’s my update for today for the last package of an assortment of items I ordered from Amazon on June 5th. According to the Amazon website, USPS put the items in the package section of my community mailbox at 12:50 pm today, so I eagerly check my box but there’s no key. Meaning they’re lying or they once again gave my key to someone else. This is so frustrating. My taxes are paying to employ absolute idiots!