As a purchaser of Allscripts MyWay($40k is on the low side) I have lost my office manager and my associate directly as a result of this software implementation. By the way, one of the voices bending the President’s regarding implementation turns out to be none other than the CEO of Allscripts.
I first bought an EMR in 1997 because I thought it would help my patients, office and my practice. The current iteration of software and it’s roll out is as if NASA decided their first attempt at blastoff wasn’t to get someone into space but to head directly for the moon
Yeah ... you remind me of what a friend discovered.
While you would think, that the computer systems demands upon health care providers, would have them desperate for providers of quality computer care, in fact, the opposite is happening: they are laying off the good technicians.
In fact, the really good technicians who have both the patience and will spend the time, to ponder the technical problems ... are the first to be laid off, to their surprise.
Sounding much like the good nurses being laid off, as the hospital mgt. guess (wrongly) that the hospital can “just muddle thru.”
They don’t care. Your records problems *are not their problems.* They *know* that *their insurer* and *their lawyers* will handle “your loss.”
I was a medical transcriptionist for 26 years. The hospital closed the dept. 3 years ago to have the work done in India via Focus Infomatics aka Nuance/Dictaphone. Between voice recognition and EMR, the profession is on life support. Over 100,000 Americans, mostly women, have seen their wages drop dramatically as they are now competing with workers in 3rd world countries. To top it off, those foreign MTs aren’t bound by the HIPAA laws and the HITEC act that American MTs were, so get ready for an explosion in identity theft.