It just astounds me how many corporations are completely clueless when it comes to knowing their customer base.
It also appears that many corporate execs don't follow the news well enough to have noted the disastrous self-inflicted wounds that other businesses have brought upon themselves by choosing to knuckle under to the pc gestapo.
Cases such as these prove the old adage, "Stupid Hurts".
“It just astounds me how many corporations are completely clueless when it comes to knowing their customer base.”
Example: J C Penneys.